Here’s a great post on how to fix the stiffness that exists with many hospitality software vendors (and sometimes to the fault of some of the hotel brands). While process is important, with current available tools, developers find their way around it. They use the tools to innovate and produce new ideas and products faster. Learn about 4 ways to allow developers to “play” and get to some great new products or ideas, while doing it.

4 Great Ideas for Managing Customer Engagement
To find ideas to improve customer engagement, we first must come to terms with what it is that get your hotel guest’s attention and holds






