In this webinar, learn how to center a Cloud PMS at the core of your tech stack with an eye on driving revenue. We’ll discuss how the PMS and RMS can work in tandem to capitalize on total guest revenue.Watch this Webinar
Hospitality Management Resources
The research and tools you need to giveyour hotel the competitive edge.
Time is an incredibly valuable currency, especially in the hospitality world. Running a hotel effectively requires efficiency and guest-focus to always be top of mind — which means your staff, internal processes, guest observations (and more) all have to be firmly intact, supported and operating smoothly to ensure ongoing success.Read this Article
According to a Walker study, by the year 2020 customer experience will overtake price and product as the key brand differentiator. Studies validate the dynamic shifts in the hotel industry are taking place in 2018 – with the dominance of digital and mobile.
The Must-Have List Includes: Self-Service Option, Cyber Security & Compliance, Mobile Keyless Door Locks, and more..Download this E-Book
It has long been said that making the safe choice when investing in a hotel technology partner is always the right decision. This is a recognized phenomenon, epitomized by the traditional axiom of purchasing agents that “nobody ever got fired for buying IBM equipment.” While it is true that large well-established tech brands tend to be more widely adopted and influential, they may not be the best choice for every business, and in fact, could leave you regretting your decision in the long run.Read this Article
In this webinar, learn how a Mobile PMS can streamline daily operations, enable your staff to work better and smarter and immediately elevate your hotel’s efficiency and perceived service level.Watch this Webinar
In this webinar, learn how to capture and align the data between your PMS and RMS so that your bottom line is at the forefront of every business decision you make.Watch this Webinar
There is an interesting theme evolving related to ‘a new beginning’ that is being fostered by innovative property management systems, and StayNTouch is proud to be at the forefront of this [r]evolution. The hotel property management system has been around for a long time, and unfortunately for the industry, it has evolved very little over time. Yes, features and functions have been developed, a plethora of interfaces have been added – yet the baseline for a PMS has remained virtually static.Read this Article
What is important to you related to technology platforms?
We focus on technologies that are simple in nature. They must be easy to learn and easy to implement but also be able to fulfill all our requirements. The company has high turnover as do most hotels companies and thus the system needs the capability to train new employees easily. We also want to limit the number of systems required, and finally, it needs to be future-minded, e.g., mobile check-in/check-out door lock integration and whatever next is going to come down the road.Read this Article
Technology developments continue at a relentless pace and are changing and shaping the hospitality industry. In this webinar, learn about 3 tech trends that every hotel should prioritize in 2018.Watch this Webinar
Improving your online reputation is one of the most effective ways to take your business to the next level. Follow the steps in this checklist to take control of your hotels online reputation and turn your guests into brand advocates.Download this Infographic
Smart hoteliers know there are many types of guests and subsets of guests. Their values, preferences, and expectations are not fixed, nor are they universal (Deloitte, 2017). Today’s traveler expects personalized experiences tailored to meet their needs. The question is, how well do you know your guests and their changing expectations?Download this E-Book
There are many important questions every hotelier should ask before investing in any new hotel software system. There are questions regarding features, functions, integration, SaaS or license, cloud or on premise, training – and the list goes on and on. Unfortunately, one of the big questions that often gets overlooked and doesn’t get researched enough is the question of service and support.Read this Article
In today’s digitally driven economy, finding and implementing new technology is only one part of the challenge—nowadays systems integrations and data sharing are more important than ever. In this webinar, you’ll learn key tips and tools to help you build the perfect hotel tech stack for your property.Watch this Webinar
Application Programming Interfaces (APIs) have been gaining relevance among hoteliers to transform their business and develop their digital capabilities for some time, but have they truly been harnessed to their full potential? As the ‘digital glue’ that links applications together, APIs foster collaboration with both internal and external partners and resources, and ultimately optimize operations and guest experiences.Read this Article