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  • Customer Management

Product Description

For-Sight Guest Engagement is a Marketing and Hotel CRM solution designed to enhance your guest experience by driving direct bookings, enhancing your data and maximising your marketing.

Our solution harvests data from your Property Management System (PMS) and other core transactional hotel systems including Point of Sale, Reputation Management and Wifi registration to name a few. It then consistently assimilates information to create a central source of truth for each guest and their journey through every hotel touchpoint.

Why This Product?

With For-Sight you can unleash the full potential of the data locked within your PMS and other core systems to unlock the guest journey. Our innovative CRM and Marketing suite allows hospitality businesses to increase their direct bookings, revenue and guest engagement by delivering a personalized guest experience and targeted Marketing.

Who Uses?

Key Features

  • Query: Run deep dive queries on your data with our easy to use and intuitiveĀ Query Engine. Save and schedule regular queries to save you time.

  • Segment: Segment your data to allow you to deliver personalised omnichannel communications to your guests, enhancing their experience and driving upsell opportunities.

  • Enhance: Delivering a personalised guest experience not only encourages brand loyalty and direct bookings but also delivers greater ROI on your marketing and less reliance on OTAs.

  • Automate: Design and create powerful and personalised automated marketing based on your queries and segments or triggered by time stamp or events such as check-in.

  • Analyse: Visualise and report on your campaigns, guest data and performance with our powerful reporting suite. Take action on key metrics and make informed decisions based on hard data and results.

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