With stayntouch mobile PMS, Modus is able to free up staff to move about their properties, creating true relationships with guests. Additionally, guests now have a choice in the way they interact with the hotels.
– Justin DeRise
It is universally understood in hotel circles that traditional PMS solutions are pricey and restrictive (i.e., they don’t always play well with other technologies.) Modus was not only facing cost issues with their current PMS but due to an acquisition, the quality of their PMS provider’s service was suffering. With personalization at the core of the Modus Hotels brand, they needed a well-priced solution that would be flexible, allowing them to deliver on their promise.
Modus Hotels desired the following in a PMS solution:
StayNTouch offered Modus Hotels a UX-UI that gives them flexibility and a forward-thinking solution from a development perspective. This means the StayNTouch PMS can grow and adapt with Modus. With the mobile solution, Modus is able to free up staff to move about their properties, creating true relationships with guests. Additionally, guests now have a choice in the way they interact with the hotels. They can self check-in or a Modus agent can check them in face-to-face using a tablet. In addition to the technology, the high level of service and support were big selling points.
“Being an early adopter of the StayNTouch solution allowed us to be entrepreneurial in our approach to our PMS and our business model. We’re a different kind of hotel company, and this means we need technology and providers that do things differently, too.”
-Asaf Gal | Former Sr. Corporate Director Revenue Management, IT, Digital MarketingModus Hotels
See how StayNtouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.
Your demo will include how to:
Manage and Set Tasks Across Your Departments
Ensure Guest Satisfaction & Safety With Contactless Check-in Options
Automate Easy Upsells & Monetized Early/Late Checkouts
Set & Manage Rates/Availability
Integrate With Tools and Platforms Essential
to Your Hotel