Bethesda, MD – Feb 16, 2017 – Stayntouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced the deployment of its Stayntouch Cloud PMS and Stayntouch Guest Mobility solutions at Hotel Chicago – Illinois Medical District (IMD), a 116-room independent in Chicago’s West Loop neighborhood.
“Our guests are savvy travelers who are already self-empowered through their use of technology, so the Stayntouch platform fits right into their lifestyle,” said Imran I. Jivani, General Manager of Hotel Chicago-IMD. “Guests are served in the way guests want to be served. Like many boutique hotels, we run lean, so the self-check-in is a huge relief for our staff, who can instead focus more on servicing people. And the people who don’t want to have a “service moment” are just as happy as those who do.
“Stayntouch has given us a competitive edge,” continued Mr. Jivani. “We’re delivering a technology amenity that until recently was only available to the top 5% of big brand hotels and their loyalty members. We offer this new mobile experience to every guest as a standard part of their stay, which levels the field for us.”
Stayntouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:
- Stayntouch Cloud PMS: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
- Stayntouch Guest Mobility: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in & out via smart phone or desktop. Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.
“We are delighted to be working with the team at Hotel Chicago-Illinois Medical District,” said Jos Schaap, CEO-Founder of Stayntouch, “Like many independent hotels, their success is dependent on their ability to provide a service model that aligns with their guests’ expectations. They have shown that forward-facing property management system technology transforms and improves the hotel experience for both staff and guests.”
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
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About Hotel Chicago, Illinois Medical District:
The renovated historic building that houses Hotel Chicago-IMD is conveniently situated in between RUSH Hospital and West Loop’s red hot Randolph Street dining corridor. Hotel Chicago-IMD provides a stylish European boutique option for hospital visitors, students, or savvy travelers looking to enjoy a night on the town. The art-centric property features a multitude of room types to fit every guest, including a single full, a bunk double twin, and a queen/king deluxe, with amenities like: luxurious pillow top mattress, personal Keurig, refrigerator, microwave, LCD TV with cable, ample closet space and cabinetry, sizable work area, complimentary Wi-Fi, 24-hour fitness center, complimentary coffee, in-room safe, on-site washing machines, and a private parking lot with proximity to a local garage. Hotel Chicago-IMD is managed and operated by Portfolio Hotels & Resorts.
1622 W Jackson Blvd, Chicago, IL 60612
Phone: (312) 243-2900
hotelchicago1622.com
Facebook.com/hotelchicago1622
Instagram.com/hotelchicago
Twitter.com/hotelchicagoIMD
Portfolio Hotels & Resorts
601 Oakmont Lane
Suite 420
Westmont, IL 60559
