Stayntouch Leverages ChatGPT to Streamline Development Processes and Deliver Enhanced Technology to Hotel Customers

The advanced, natural language chatbot is being used to enhance coding standards, streamline development, and improve quality control

Stayntouch, a global leader in providing cloud-based hotel management solutions and guest-centric technology, has announced the full integration of ChatGPT into its software development workflow. This integration will streamline processes and improve coding standards, resulting in faster feature delivery and higher-quality products for hotel customers.

By leveraging the advanced natural language capabilities of ChatGPT, Stayntouch will be able to enhance its coding standards, streamline development, and improve quality control. ChatGPT is being used to generate detailed documentation, construct test scenarios for quality assurance, and write emails, all of which will contribute to the overall improvement of Stayntouch’s technologies.

Stayntouch also plans to expand the use of ChatGPT to assist customer support teams, allowing them to deliver more accurate and relevant assistance in a shorter time frame. By utilizing the power of ChatGPT, Stayntouch will be able to more efficiently develop state-of-the-art products for its customer base and stay at the cutting edge of artificial intelligence and technology advancements.

Prabol Bhandari, the Chief Technology Officer at Stayntouch, commented, “ChatGPT is the first general-purpose AI platform that can have almost limitless applications while closely mimicking human patterns of conversation and learning. We are using ChatGPT to dramatically improve our internal processes for software development and quality assurance and deliver best-in-class technology to our hotel customers. Companies that do not embrace advanced, general-purpose AI will be rapidly eclipsed by those that do.”

About Stayntouch
Stayntouch delivers a cloud-native and guest-centric hotel property management system (PMS) with a comprehensive library of over 1,100 integrations. Stayntouch’s cloud-native PMS empowers independent hotels, hotel groups, and management companies to drive revenue, reduce costs, enhance service, and captivate their guests. In 2022, Stayntouch launched Stayntouch 2.0, a fully integrated technology suite featuring its core cloud-native PMS and guest kiosk solution, a comprehensive chain management module, a seamless booking engine (Stayntouch Booking), a robust payment processing platform (Stayntouch Pay), and a powerful channel manager. Stayntouch 2.0 enables hotels to streamline their operations, maximize and diversify their revenue streams, and deliver an even more enhanced guest experience with the innovation and support of one trusted technology partner. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, and EOS Hospitality, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic flagship properties such as the TWA Hotel, Showboat Hotel Atlantic City, and Zoku Amsterdam. For more information, visit

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