The industry-leading cloud PMS and self-service technology provider invested $15 million to offer an end-to-end payments platform, a customizable booking engine, a powerful channel manager, and robust chain management capabilities.

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technologies, today announced the launch of Stayntouch 2.0, a fully integrated technology suite featuring an amplified version of its flagship cloud PMS and guest kiosk. The new technology suite also includes a secure payment gateway, a customizable booking engine, and an easy-to-use channel manager, enabling hotel companies to expand their online distribution and booking capabilities, simplify payments, and streamline multi-property management. 

Stayntouch 2.0 is the culmination of two years of work and $15 million of investment in development.

The hotel PMS remains the most significant technology impacting operations, especially in today’s highly competitive labor market. With Stayntouch 2.0, hotels can rely on one trusted vendor to deliver a fully integrated technology stack that includes: 

• Stayntouch PMS: Easy to use and easy to train on, the flexible and cloud-native PMS solution now offers an improved group module, advanced allowance and packages functionality, and enhanced multi-property features. Hotels can deliver better service with a fully mobile platform, robust automation, mobile guest check-in, and automated upsells that drive real ROI.
• Chain Management: Now, hotel groups, brands, and management companies can seamlessly manage their entire chain, while delivering on unique concepts and service standards. Stayntouch’s Chain Management features an intuitive Chain Dashboard that allows hotels to easily switch between chain, group, and individual property viewpoints while managing availability across the entire brand.
• Stayntouch Pay: Hotels can now cut out the middlemen and leverage a secure end-to-end payment solution that’s fully integrated with their PMS. Stayntouch Pay handles every aspect of payment facilitation, including processing, acquisition, and settlement —  delivering one transparent bill with no hidden fees and direct priority support.

• Stayntouch Booking Engine: With a mobile optimized, easy-to-build, and customizable booking page, hotels can streamline the guest booking experience and drive direct bookings. 

• Channel Manager: By optimizing all hotels’ booking channels, the channel manager enables hotels to scale their business globally. With turnkey access to leading OTAs and travel agents, hotels can diversify their revenue, capture high-value bookings, increase occupancy, and eliminate double bookings. 

• Stayntouch Kiosk: With a sleek and fully customizable check-in kiosk, hotels can reinvent their lobby into a guest-centric space for socializing, dining, and coworking. Innovative hotels can remove the front desk altogether and reimagine the guest’s welcome and departure experience. 

“Our goal at Stayntouch is to provide more control over the hotel experience for travelers and hotel operators, and I am proud that Stayntouch is debuting key new additions to its technology suite that will do just that,” said Dan Hogan, Chief Product Officer at Stayntouch. “Stayntouch 2.0 is designed to solve some of today’s greatest pain points: streamlining the growing complexities of hotel bookings and distribution, simplifying cumbersome payment processes, growing and connecting hotels’ technology stacks, streamlining portfolio management and scaling business. With Stayntouch 2.0, operators can focus on delivering enhanced hospitality and guests have the freedom to control their booking and stay experience.”

To learn more about the Stayntouch 2.0 technology suite, visit this link. 

About Stayntouch

Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.

Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).

Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.

Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.