The innovative property management company chooses Stayntouch to deliver streamlined remote multi-property management and a seamless welcome experience for guests.
Stayntouch, a global leader in providing cloud hotel management solutions and guest-centric technology, today announced a partnership with Sentral, a modern property management company innovating flexible living communities throughout the United States. Sentral has selected Stayntouch to deliver its industry-leading cloud PMS and kiosk solutions to Sentral’s portfolio of upscale multifamily properties.
Managing over $2 billion in Class A multifamily assets, Sentral is reimagining homes by transforming Class A multifamily properties into premium, any length of stay, flexible living communities. Sentral communities offer turnkey designer-furnished and unfurnished apartment suites, complete with premium amenities, private workspaces, and access to upscale, walkable neighborhoods in America’s most dynamic cities. Sentral chose Stayntouch PMS and Stayntouch Kiosk to amplify their innovative flexible living model by streamlining operations, enabling seamless multi-property management, and enhancing the guest welcome experience.
Matt Darling, Vice President of Technology and Engineering, Sentral, said, “Sentral is redefining both the hospitality and short term rental models by providing the flexibility and comforts of home for as long as our guests would like to stay. We needed a PMS that could help us manage our portfolio of multifamily properties and streamline our welcome experience by offering a combination of mobile and kiosk-based check-in, seamless integrations to guest verification, and mobile key platforms. Their multi-property functionality is also intuitive and comprehensive, allowing us to manage our communities from anywhere, on or off the property.”
Priya Rajamani, VP of Implementation & Support at Stayntouch replied, “It’s been an honor to partner with Sentral and to provide the technology and support they need to implement and scale their uniquely innovative service model. Our partnership with Sentral demonstrates that high-tech self-service technology can amplify warm and exceptional high-touch service. We are delighted that Sentral is successfully utilizing our mobile PMS and kiosk technology to manage their portfolio more efficiently and to deliver a guest experience that feels more like stepping into your home than checking into a hotel lobby.”
Extended stay runs lean, so the arrival has to run itself. See how Stayntouch Kiosk handles check-in.
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
About Sentral
Sentral is the modern property management company innovating flexible living communities throughout the United States. The company is redefining home by transforming upscale, multifamily properties into more dynamic and profitable communities, offering any length of stay in the nation’s most coveted cities — including Atlanta, Austin, Chicago, Dallas, Denver, Los Angeles, Miami, Nashville, Phoenix, San Diego, Scottsdale, and Seattle, with many more to come. Sentral delivers authentic local experiences, premium amenities, community connection for residents and guests, and a tech-enabled platform that optimizes operating income for owners. The company manages over $2 billion in Class A multifamily assets and is backed by world-class firms in technology, hospitality, and real estate, including ICONIQ Capital, Highgate, Ascendant Capital Partners, and the Bozzuto Group. Sentral.com linkedin.com/company/sentral-life
