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Oaky and Stayntouch Enhance Integration to Enable Automated Upselling for US and EU Hoteliers

Empowering hotels with next-generation upselling and guest-facing solutions: Oaky and Stayntouch revolutionize revenue optimization and elevate the guest experience.

Oaky, the hyper-personalized hotel upselling solution, is excited to announce its integration with Stayntouch, a leader in providing cloud-based hotel property management systems (PMS) and guest-centric technology. Building upon their successful one-way integration, Oaky and Stayntouch now release a robust two-way connection, letting hotels across the globe, and in the US market specifically, unlock more benefits of automated upselling, driving increased revenue and enhancing the guest experience.  

By partnering up with Stayntouch, a prominent leader in the US hospitality market, known for its successful alliances with industry leaders like – Sage Hospitality, Pacifica Hotels, HEI Hotels & Resorts, and the iconic TWA Hotel – Oaky strengthens its presence in North America. For Stayntouch, a collaboration with Oaky means more exposure in the European market, where Oaky has established itself as a strong leader in hotel upselling. Together, Oaky and Stayntouch are poised to deliver innovative solutions that optimize revenue and enhance guest experiences.

The two tech providers represent an ideal match, as their shared commitment to enhancing the guest experience is evident in their respective solutions. Oaky redefines the guest journey with its seamless and user-friendly upselling features, while Stayntouch pioneers operations technology with advanced automation, easy and intuitive design, and seamless connectivity. This synergy between Oaky and Stayntouch ensures that guests staying at innovative hotels can enjoy an exceptional experience as both companies work harmoniously to elevate the guest’s journey to new heights.

“We are thrilled to announce the integration of Oaky and Stayntouch, a game-changing collaboration that revolutionizes upselling and guest experiences for all innovative hoteliers,” said Clément Dénarié, Director of Strategic Partnerships and Alliances at Oaky. “Working closely with Stayntouch, we have seamlessly combined our expertise to empower hotels with comprehensive upselling capabilities. By combining Oaky’s leading upselling platform with the Stayntouch innovative PMS, we are taking revenue optimization and guest interactions to the next level.”

Reid Webster, Stayntouch’s VP of Strategic Growth, comments, “We are very excited to be partnering with Oaky. Mobile flexibility is a key feature of our cloud PMS, allowing our clients to deliver convenient and personalized experiences to their guests from check-in to departure. Our seamless integration with Oaky greatly enhances our existing mobile upselling capability by allowing our clients to send highly targeted offers to their guests, while also boosting successful upsells among front-desk staff.”

The integration between Oaky and Stayntouch marks an exciting chapter in the hospitality industry, as it brings together cutting-edge technologies and guest-centric approaches to elevate the guest experience to new heights. Guest-obsessed hotels can now look forward to an enhanced upselling process, increased revenue potential, and greater guest satisfaction.

About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.

Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).

Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.

Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.

About Oaky
Oaky is an upselling software that helps hotels boost their revenue by offering relevant upgrades & services to their guests throughout the whole guest journey. With automation, segmentation & dynamic pricing, it maximizes the average spend per guest and removes manual work. Oaky has been recognised as the Best Upselling Software by Hotel Tech Report for 6 years in a row and is trusted by hotels, groups and chains across the globe, including the Curator Hotel and Resort Collection, Hard Rock Hotels & MCR Hotels.

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See how Stayntouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.

Your demo will include how to:

Manage and Set Tasks Across Your Departments

Ensure Guest Satisfaction & Safety With Contactless Check-in Options

Automate Easy Upsells & Monetized Early/Late Checkouts

Set & Manage Rates/Availability

Integrate With Tools and Platforms Essential to Your Hotel

And More!

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