The partnership combines Stayntouch’s mobile PMS and tech suite with a bold hospitality vision tailored for modern travelers.
Stayntouch, a global leader in cloud hotel property management systems (PMS), has partnered with Hideaway Inns, a design-forward brand redefining the modern lodging experience under Revival Hotels’ Invisible Hospitality™ model. Launching first in select Northeast destinations, Hideaway Inns plans 15 openings over the next 36 months, growing to 25 properties in five years. Starting with its flagship in Sunapee, NH this month, Hideaway Inns has deployed Stayntouch’s cloud PMS, payments platform, booking engine, and channel manager as its core technology stack.
Hideaway Inns is reshaping hospitality for today’s traveler, with a focus on Millennials and “microcation” travelers who seek short, fun, and immersive getaways.The brand delivers design-forward spaces, intuitive technology, and experiences that leave a lasting impression. By removing the front desk and embracing mobile access, every stay feels seamless and on the guest’s terms. The brand chose Stayntouch as its strategic technology partner to support rapid growth and deliver flexible, mobile-enhanced stays across every property.
Stayntouch powers effortless stays at Hideaway Inns with:
- Frictionless Mobile Check-In & Upgrades: Guests check in remotely, skip the front desk, and easily select add-ons or upgrades right from their phone, maximizing every moment of their trip.
- Streamlined Multi-Property Operations: Enables Hideaway Inns to manage their property portfolio efficiently with lean teams, while keeping the guest experience front and center.
- Seamless Integration with the HI Innsider Guide App: Delivers curated local recommendations, special discounts, and add-ons, helping guests experience the destination like true market insiders.
- Data-Driven Personalization: Real-time guest insights enable Hideaway Inns to tailor stays to individual preferences and behaviors, turning first-time visitors into loyal fans.
- A Collaborative Tech Partner: With responsive support and a deep understanding of Hideaway’s goals, Stayntouch goes beyond being a vendor to become a hands-on partner in shaping the future of frictionless travel.
Saxton Sharad, Founder & CEO of Hideaway Inns, said “Whether with family or friends, everyone needs the ability to break free from the stress of their daily life and escape to their hideaway. Our goal with Hideaway Inns is to offer our guests the ability to maximize this time with a fun, flexible, tech-savvy experience – giving them exactly what they want, and nothing they don’t. Stayntouch fits perfectly with this model, using technology to make things easy and smooth while enhancing the overall stay. It lets us deliver service on the guest’s terms and gives us the tools to grow quickly, all while keeping each property’s unique local vibe intact.”
Jacob Messina, CEO at Stayntouch, added, “We’re excited to partner with a brand and team that truly understands how to use technology to elevate, not replace, the guest experience. Stayntouch gives Hideaway Inns the flexibility to scale fast, streamline operations, and stay true to their unique, design-forward vision. It’s a great fit built on shared values and a modern approach to hospitality.”
About Hideaway Inns
Hideaway Inns is a new hospitality platform reimagining lodging for experience-seekers who want more than just a place to sleep. Through its proprietary Invisible Hospitality™ model, Hideaway Inns delivers a seamless, direct-to-door experience with convenient access to great regional destinations.
Whether traveling with family or friends, Hideaway Inns is designed to be different: one-of-a-kind guest rooms, fun-filled shared spaces, and the amenities guests actually want without the resort price tag.
Focusing on regional destinations—starting in the Northeast—Hideaway Inns are located where travelers want to be and the big brands aren’t. With a roadmap of opening 25 locations in the next five years, the first location launches this September in Sunapee, NH, with Mt. Snow, VT, and Sugar Hill, NH set to open by the end of 2025.
To learn more about Hideaway Inns and their growth, visit www.hideawayinns.com.
About Stayntouch
Stayntouch delivers a fully mobile guest-centric hotel property management system (PMS) with a comprehensive library of over 1,200 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch’s newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations – offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam. For more information, visit www.stayntouch.com.