Cloud-Native PMS Enables Seamless Operations and Confident Growth for Castle Resorts & Hotels

Stayntouch, a global leader in cloud hotel property management systems (PMS), today announced a strategic partnership with Castle Resorts & Hotels, a leading provider of resort condominiums and hotels across Hawaii and New Zealand. Castle Resorts has selected Stayntouch PMS to support their independent hotel properties as they expand their portfolio, bringing a modern, reliable and user-friendly platform to their operations.

Castle Resorts & Hotels manages 19 properties across Hawaii, New Zealand and Nevada, ranging from full-service hotels to vacation condos. As the company grows and brings on new properties, they need a PMS solution that combines deep functionality, ease of use and robust integrations.

With Stayntouch’s Best-in-Class PMS, Castle Resorts’ Benefits from: 

• A Comprehensive and Reliable Platform: From reservations to billing, Stayntouch ensures smooth, uninterrupted operations across all properties. 
• Intuitive Automation and Ease of Use: The platform’s user-friendly interface and streamlined processes allow staff to become proficient and operate efficiently in just hours.  
• Cost-Effective Scalability: The cloud-based system offers advanced capabilities while remaining budget-conscious, enabling Castle Resorts to expand without operational compromise. 
• Dedicated Support: Stayntouch provides 24/7 first-rate user support to assist staff whenever needed, ensuring consistent operational excellence.

“Partnering with Stayntouch allows us to modernize our property management strategy and give our independent properties greater access to the tools they need to drive higher revenue and enhance guest satisfaction, all while maintaining operational efficiency,” said Matt Bailey, Castle Resorts and Hotels President and CEO. “The platform’s intuitive workflows and reliable support are exactly what we need to onboard new staff and grow our portfolio seamlessly.”

“Castle Resorts & Hotels is dedicated to creating memorable stays while keeping operations running smoothly,” said Jacob Messina, CEO of Stayntouch. “We’re excited to partner with them, providing a cloud-native PMS that delivers rock-solid reliability and flexibility. With our dedicated support, their team can focus on growing with confidence and maximize performance across every property.”

About Stayntouch

Stayntouch delivers a full-featured and Best-in-Class cloud property management system (PMS) with a comprehensive library of over 1,200 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch’s newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations, offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies, including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam. For more information, visit www.stayntouch.com.

About Castle Hotel

Castle Resorts & Hotels is a Hawaii-based hotel and resort management company offering a diverse range of accommodations across Hawaii, New Zealand, and Nevada. With a focus on providing exceptional service and unique experiences, Castle Resorts & Hotels caters to a variety of travelers seeking memorable stays in prime destinations.