The AI for 5-star guest experiences.
Product Description
Akia is an AI agent built for hotels, trusted by thousands of properties. She runs the whole guest journey, start to finish, and does it herself.
Text, email, and the OTAs land in one inbox, tied to the guest, not the channel. Akia answers the moment a message arrives, reservation already in hand, because StayNTouch keeps her in sync.
Before arrival, she checks guests in and gets the registration card signed. During the stay, she answers every text and picks up when guests call, resolving most herself. After checkout, she wins the next booking with marketing campaigns built from real reservation data, ready for you to send.
Your team gets their day back, and guests feel like regulars. Book a demo and see what she does.
Why This Product?
Akai and Rover PMS are integrated by artificial intelligent powered two-way communication.
Who Uses It?
Boutique and independent hotels and resorts
Key Features
- Digital Registration
- Register your guests early with text-messaging. Use Akia’s documents feature to have guests read and sign digital registration cards before they arrive on property.
- Guest Messaging
- An experience designed for you and your guests. Quickly and automatically have Akia answer common questions, while allowing your team to shine for the not-so-common ones.
- Unified inbox
- Every message in one place, tied to the guest.
- Instant answers
- Akia replies the second a guest writes.
- Upsells
- The early check-in, upgrade, and late checkout at the right moment.
- Digital check-in
- Guests check in from their phone before arrival.
- AI Voice
- She answers, books, and takes payment on the call.
- Knowledge Base
- Teach her your property once.
- Guest journeys
- Build once, she runs it every stay.
- Surveys · Mini Apps · Team Chat · Tasks · Marketing · Translations.
