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Chargeback Gurus

Chargeback Guru provides a comprehensive payment and chargeback management solution designed to help hotels, resorts, and multi property portfolios reduce fraud, disputes, and revenue loss. The platform automates the identification, prevention, and resolution of chargebacks, helping operators protect revenue while maintaining a smooth payment experience for guests.

Hotel teams use Chargeback Guru to monitor transactions in real time, detect suspicious activity, and manage dispute responses efficiently. The system integrates with property management systems and payment gateways to streamline workflows and provide a centralized view of all payment activity. By automating dispute management and providing actionable insights, Chargeback Guru reduces administrative workload, improves recovery rates, and minimizes financial risk. Scalable for independent properties and enterprise portfolios, the platform also provides analytics and reporting to help operators identify trends, prevent future disputes, and optimize payment processes. By combining fraud prevention, automation, and data driven insights, Chargeback Guru enables hotels to safeguard revenue and enhance operational efficiency.

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See how StayNtouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.

Your demo will include how to:

Manage and Set Tasks Across Your Departments

Ensure Guest Satisfaction & Safety With Contactless Check-in Options

Automate Easy Upsells & Monetized Early/Late Checkouts

Set & Manage Rates/Availability

Integrate With Tools and Platforms Essential to Your Hotel

And More!

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