Company

This team designed and built some of the most successful hotel software in the world. Now we are re-thinking an entire industry.

Question Assumptions. Demand Quality.

StayNTouch is a “Software as a Service” mobile hotel property management system (PMS) company focused on developing solutions that help hotels raise service levels, drive revenues, reduce costs, and ultimately change the way hotels can captivate their guests.

Developed with mobility in mind, the pioneering platform enables hotels to create long-lasting relationships with their guests by delivering personalized service levels that today’s guests require. StayNTouch operates on tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every touch point.

Powering over 90,000 rooms globally, our game-changing solution frees hotels from the constraints of legacy or premise systems, dramatically streamlines operations, increases margins, and revolutionizes how front-line staff connects with guests.

StayNTouch is a trusted partner to many of the most forward-thinking hotels, resorts, casinos and chains in the industry, including Yotel, Zoku Amsterdam, Conscious Hotels, Valencia Hotels, The Freehand Hotels, First Hotels, Modus Hotels, and the Fontainebleau Miami Beach.

StayNTouch was founded in 2013 by Jos Schaap. After their initial investment in the company’s 2016 Series A fundraise, Shiji Group acquired StayNTouch in September of 2018.

Team Leaders

Jos Schaap, CEO – Founder

Jos Schaap, CEO – Founder

Product Development | Strategy and Vision

Jos has a 20+ year track record in hotel software technology. He began StayNTouch with the vision of re-inventing the hotel PMS technology; making it simple, mobile and transitioning the software to the cloud.  Prior to StayNTouch, Jos spent 17 years at MICROS Systems Inc. (Now Oracle Hospitality), as a Senior Vice President of  in charge of global product development and strategy for the Lodging and eCommerce divisions. During his tenure, MICROS’ hospitality products became the global market leader growing the company’s revenues from less than $300 million to $1.1 billion. Jos was responsible for introducing a number of new products enabling MICROS to enter all hospitality segments from limited to full service hotels.

Gopkumar “Gop” Sarangdharan, CTO & Co-Founder

Gopkumar “Gop” Sarangdharan, CTO & Co-Founder

Architecture and Engineering Guru

Gopkumar has over 15 years of experience as a software engineer and development manager. Most recently Gopkumar founded Mobifuz a mobile apps development company. Prior to that Gopkumar worked as Software Development Manager at MICROS Systems. At MICROS he managed and led the hotel e-commerce, mobile application development team and successfully delivered multiple guest service mobile applications for their customers. He was also instrumental in developing critical interface components

Danielle Metzler, Chief Financial Officer

Danielle Metzler, Chief Financial Officer

Finance and Human Resources

Danielle has over 20 years of experience in finance and accounting for technology, software and service companies.  During her tenure at Mandiant Corporation, she led the finance organization supporting the company’s rapid growth from $12 million to just over $100M and a successful acquisition by FireEye Corporation (FEYE) just shy of $1 billion.  Prior to Mandiant, Danielle was as the CFO of Momentum Systems, a systems integrator which was acquired by OpenText (OTEX).  Most recently, Danielle was the CFO at AnyPresence, a startup in the mobile software industry.  Danielle is a licensed CPA and has an MBA from the University of Michigan.

Nisha Singh, Vice President of Sales

Nisha Singh, Vice President of Sales

Nisha brings more than 15 years of sales management experience, with a focus on driving growth in cloud-based SaaS companies. Nisha comes from CircleBack, Inc., where she worked closely with the CEO to build out the entire sales and client success infrastructure from the ground up, helping lead the company to a $12M Series C funding. Prior to that Nisha was  a Sales Director at Vocus, a SaaS firm providing software to the PR and Advertising industry. At Vocus, Singh managed a team of cloud based Sales Executives to success. She has a B.A. from George Mason University.

Nicole Dehler, Vice President of Product Management

Nicole Dehler, Vice President of Product Management

Hotel Operations & Product Guru

Nicole spent more than 12 years in the Regional Divisions of MICROS Systems, divided between Product and Project Management of Property, Sales Force and Central Reservations Systems. For the past 8 years she led the Enterprise Team in Asia Pacific as Director of Operations, looking after large scale software implementations as well as managing the regional launch of E-Commerce products and Smartphone applications. During her time at MICROS, Nicole worked in close liaison with Product Management and made many contributions to both the PMS and CRS products. Nicole joined StayNTouch in early 2013 spearheading the PMS development from the very beginning.

Parent Company

Shiji

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions to food and beverage and retail systems, payment gateways, data management, online distribution and more.

Founded in 1998 as a network solutions provider for hotels, and later changed to a software provider for the whole consumer market, Shiji Group today comprises 3,000 employees in 70+ subsidiaries and brands, serving over 60,000 hotels, 200,000 restaurants, and 400,000 retail outlets.

With the benefit of investment partners such as Alibaba, Shiji develops a network of cloud technology platforms that facilitate data exchange by connecting businesses vertically and horizontally across related industries. The importance of cross-industry integration to connect all levels of the supply chain, from guests to distributors and suppliers of all types is a critical part of our mission. Our goal is to facilitate the transition to fully integrated systems for our clients through a network of platforms that communicate securely and easily so our clients can focus on their core competencies of serving their guests.

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