Tuesday, September 10th | 1 pm ET | 10am PT | 5pm GMT
The relationship between hotels and OTAs used to be clearly win-win: OTAs gained revenue from commissions, and hotels found a way to fill otherwise vacant rooms and gain exposure through the “billboard effect.” But now the relationship isn’t as clear cut. As direct bookings decrease, hotels are losing valuable knowledge about their guests 一 and valuable profits to increasing OTA commissions.
In this webinar, we’ll show you how to win back those direct bookings by streamlining your booking process, engaging prospective guests pre-stay, and nurturing your guests’ loyalty during- and post-stay. During the presentation, we will show you how to:
Save your seat today to find out how to increase your direct bookings!
As a content and customer marketing specialist, Justin is committed to helping hoteliers strategize on ways to combine technology and human support to personalize guests' experiences and enhance operations.