StayNTouch Covid-19 Hospitality Sentiment Survey

[Webinar] StayNTouch Best Practices

Marketing your Hotel’s Contactless Guest Experience and Commitment to Guest Safety

Thursday, June 25th at 1:00 pm ET / 10:00 am PT / 5:00 pm GMT

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We are seeing many parts of the world ease travel restrictions and consumers are starting to travel again. But that doesn’t mean they’ll leave their concerns about their health and safety at home! Major hotel brands across the globe are engaging in major rebranding campaigns to highlight their commitment to hygiene,  social distancing, and contactless technology.

In this webinar, we’ll show you how to market your hotel’s commitment to a safe and seamless experience, at every stage of the guest journey. 

  • Review the basic parameters of the “new normal” post-COVID: Who will start to travel? Where will they go? What will be their concerns?
  • Learn how to differentiate your brand in the inspiration and planning phases by directly addressing customers’ desire for renewed travel and concerns over hygiene;
  • Discover how top-notch hygiene policies and loyalty programs can give you an advantage over OTAs, and encourage guests to book direct;
  • Make your guest experience safer and more seamless by utilizing contactless technology and promoting your contactless guest journey offering
  • Manage your online reputation post-stay to increase guest loyalty, and plug any gaps in your hygiene policy.

Remember, major hotel brands like Hyatt, Marriott, and IHG have already rebranded to reap the benefits of the post-COVID recovery. A Q&A session will follow this webinar, so save your seats and come ready! 

StayNTouch Best Practice Series

Learn the Fundamentals

Master the fundamentals of leveraging a mobile PMS and contactless guest check-in/out solutions.

Explore Best Strategies

Explore strategies and best practices to maximize hotel revenue and guest satisfaction.

Achieve Success

Receive examples of real-life properties that have exemplified the “New Way to Hotel.”

Your Host

Justin De Rise

As a content and customer marketing specialist, Justin is committed to helping hoteliers strategize on ways to combine technology and human support to personalize guests' experiences and enhance operations.

“As we develop future projects, we will continue to innovate on the guest experience ... We have been impressed with StayNTouch’s commitment to supporting new hotel concepts in both front and back of house operations.”

Christian Strobel

President at Bunkhouse Group

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