With OTA’s easily making price comparison a driving force for bookings, hoteliers must implement a strategy that personalizes the guest experience onsite and builds a relationship during and after their stay to win guests’ loyalty. Luckily, you don’t have to worry about drafting up a strategy because we’re providing you a solid game plan to implement!
In this webinar, our experts from StayNTouch, ReviewPro, and TravelClick will provide you a full and actionable game plan that can be implemented to improve your guest experience, reinforce your brand promise and drive true loyalty. You’ll learn how to:
A short Q&A will follow this presentation. Sign up today!
Neil is the VP of Global Customer Success at ReviewPro. He runs a worldwide
support team dedicated to helping and educating clients on how to get the most out of the ReviewPro solutions to ensure hoteliers provide great experiences for their guests.
As the Technical Sales Engineer at StayNTouch, Aldrich is skilled in creating uniquely engaging experiences across an expansive range of service needs and environments to assist hoteliers in revenue strategies via guest personalization.
A true hotelier who's worn many hats, Josh is the Regional VP of GSM at TravelClick. Josh combines his love of marketing with deep eCommerce expertise to help hotels engage with their guests in a personalized way to drive customer satisfaction and incremental revenue.