A POWERFUL PMS FOR INDEPENDENT HOTELS
When your hotel needs help, you deserve a real person.
Your hotel operates 24/7. So does our support team. With Stayntouch, you can get help from real people who understand hospitality whenever your team needs it.
See Stayntouch in Action
Hotel problems don't wait for business hours.
It's a busy check-in period. A guest is standing at the desk. Your team needs help with the PMS.
The last thing they need is to navigate an endless chatbot conversation or wait until the next business day for an answer.
At Stayntouch, we understand that when something isn't working, your team needs a knowledgeable person who can help.
That's why human support is part of how we do business.
- Access the full PMS from any device
- Give guests mobile, kiosk, or staff-assisted check-in options
- Standardize processes across a portfolio while preserving local flexibility
- Train front desk staff in 2 hours
- Add new products and integrations as the business changes
Your Hotel. Your Systems. Your Choice.
24/7/365 support
Real people who know hospitality
Responsive assistance
Support That Does Not Stop at Go-Live
Don't just take our word for it.
Hotel Tech Report Level 4 Global Customer Support Certification
Stayntouch achieved the highest level of Hotel Tech Report’s customer support certification, meeting all 34 evaluated criteria.
It’s independent recognition of our commitment to providing hotels with knowledgeable, reliable support.
Because great PMS support shouldn’t be something you have to fight for.
“We’re not just a number anymore. We call them and they’re able to assist immediately. I feel like I can contact anyone on the Stayntouch team and I’m heard.”
Cobblestone Hotels
Make Complex Hotel Operations Run Smoothly
Stayntouch brings the essential parts of hotel operations together in one intuitive, full-featured platform, helping your team work more efficiently while delivering a better guest experience.
Core PMS Capabilities
Everything your team needs to manage daily hotel operations:
- Front Desk & ReservationsManage reservations, check-ins, check-outs, and guest profiles.
- Housekeeping & Mobile OperationsKeep teams connected and manage room readiness from anywhere.
- Revenue & Financial ManagementManage rates, groups, allotments, packages, payments, and accounts receivable.
- Reporting & AnalyticsGet the insights you need to make informed operational decisions.
- Guest ExperienceSupport mobile check-in and checkout and more flexible guest interactions.
More Capabilities When You Need Them
Expand your PMS with optional solutions that fit your hotel’s needs:
- Booking & DistributionStayntouch Booking Engine and Channel Manager.
- Guest EngagementGuest Messaging and Digital Registration.
- Self-ServiceStayntouch Kiosk, Grab & Go Kiosk, and ID Scanning.
- Advanced OperationsMulti-Property Management and Rate Strategy.
Your hotel deserves support you can count on.
See what else makes Stayntouch different from your current PMS.
