We now live in an Experience driven economy and the connected traveler’s expectations are that of a more tailored, personalized experience. Hotels who pay attention will reap the benefits of greater opportunities for revenue.
In this webinar, learn how to personalize the guests’ booking and stay journey to drive more satisfaction and increase your bottom line. Experts from StayNTouch, Revinate and Avvio will discuss:
Erica Rich is the Sr. Hospitality Marketing Strategist at Revinate and is responsible for maximizing customer success through the education and adoption of hotel email marketing best practices.
Ryan King is the Director of Strategic Partnerships at StayNTouch and is responsible for discovering new methods that enable hoteliers to better engage with guests and increase revenues through better service & marketing.
Rich Tuckwell is the President at Avvio North America and is responsible for driving direct-bookings growth by understanding the guest experience and emotive journey to provide solutions that increase guests' engagement.