Self Service versus Human Touch: Finding the right balance in your hotel
Customer engagement and satisfaction is one area that is continually linked with a shift towards au.. Continue Reading >
Self-Service in Hospitality: Can Customer Retention Thrive without a Human Touch?
Technology-based self-service is everywhere these days enabling users to accomplish a wide range of.. Continue Reading >
Self Service of the Future: The Autonomous Travel Suite?
Over the last few years, we've witnessed a widespread consumer shift towards self-service automatio.. Continue Reading >
How Self Service has the Power to Improve the Guest Experience
The hospitality industry has historically been bound to its traditions. In the business of making o.. Continue Reading >
Culture of Convenience: Demand for Self-Service Technologies Continues to Rise
If you were to look at your typical day, how many tasks are aided by convenience? With the advent o.. Continue Reading >
New York New York: How Innovative Hotels are Offering Rates at Promotional Prices
New York, the city that never sleeps. And if you’re a tourist, you probably won’t get to sleep .. Continue Reading >
Google Hotel Booking Website: A New Threat to Online Booking Agencies?
Google. It’s the biggest search engine on the planet. It commands over 90% of the search engine m.. Continue Reading >