Category Archives: Self service

Cedar Court Hotels: Coming Out “Fighting Fit” for a Safe and Seamless Post-COVID Reopening

Operating for over 35 years, Cedar Court Hotels is now the leading collection of 4-star hotels in Y...

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The Blackburn Inn & Conference Center: Using Contactless Technology to Create a Hygienic, Personalized Check-In

The economic and public health fallout surrounding the COVID-19 pandemic has devastated the hospita...

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The Rise of the Robot Butler: Fad or Future of Guest Service?

With the advent of motion pictures, science fiction writers’ have often provided prescient glimps...

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Why Users Love Self-Service Technologies

Self-service technology is having a transformative effect on the world around us, particularly on c...

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Self Service versus Human Touch: Finding the right balance in your hotel

Customer engagement and satisfaction is one area that is continually linked with a shift towards au...

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Benefits of Check-In/Out Hotel Kiosks

Self-serve hotel kiosks have exploded in recent years, offering a variety of benefits for hotel man...

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Self-Service in Hospitality: Can Customer Retention Thrive without a Human Touch?

Technology-based self-service is everywhere these days enabling users to accomplish a wide range of...

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Self Service of the Future: The Autonomous Travel Suite?

Over the last few years, we've witnessed a widespread consumer shift towards self-service automatio...

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