The Path to Your Guests’ Hearts is through their Smartphones
Since the launch of the first iPhone back in 2007 mobile devices have significantly evolved and accelerated in growth and usage – who would have thought then less than 10 years ago that 76% of us would now be saying that our phone is “very important/critical” to our daily lives, and the fact that we would sooner report to the police that our phone was stolen over our wallet! What did we do without them? Path to Hearts Infographic
It is no surprise to hear that mobile phones are the #1 item to bring on holiday (ETB News) – So if hoteliers want to win their guests’ heart and happiness… it has to be through their smartphone!