# Hotel PMS Open API: Build, Integrate & Scale

> Discover how Stayntouch's open PMS API & webhooks power seamless integrations. Evaluate, connect, and scale your hotel tech stack today.

**Published:** 2026-08-17 | **Updated:** 2026-10-31 | **Author:** renatoloureiro
**URL:** https://www.stayntouch.com/articles/hotel-pms-open-api-2026
**Type:** post

**Categories:** Uncategorized

![Hotel PMS Open API: Build, Integrate & Scale](https://stayntouch.sites.aigrowthagent.co/wp-content/uploads/sites/92/2026/08/1786354109877-16be14bd1765-1024x572.webp)

---

## Content

*Written by: Kelly Campbell, Vice President of Marketing, Stayntouch | Last updated: September 28, 2026*

## Key Takeaways

- A hotel PMS open API is a documented, publicly accessible interface that lets third-party software exchange data without special permission or per-interface fees.
- Endpoint categories such as reservations, guests, rooms, availability, rates, housekeeping, folios, and payments define which integrations a hotel can actually deploy.
- Webhook-based, event-driven connections deliver real-time updates that cut overbookings, rate parity drift, and operational lag.
- Six criteria help evaluate a PMS API: documentation completeness, sandbox availability, OAuth 2.0 authentication, webhook support, documented rate limits, and zero integration fees.
- Stayntouch provides a genuinely open, event-driven API with 1,400+ integrations, free certification, sandbox environments, and robust security certifications including PCI DSS Level 1.

[Contact Stayntouch to Explore Open API Integrations](https://www.stayntouch.com/contact-us?utm_term=hotel-pms-open-api-2026&utm_campaign=ai_growth_agent)

## What You Can Build With a Hotel PMS Open API

The endpoint categories a genuinely open hotel PMS API exposes determine what is actually buildable. A typical hotel connects five or six integration categories to the PMS, and a vendor claim that a system “integrates with my PMS” rarely means all categories are connected at once. Each category carries its own data scope:

- **Reservations** – create, modify, cancel, and query bookings
- **Guests** – profiles, contact details, preferences, and stay history
- **Rooms** – room types, room moves, out-of-order (OOO) and out-of-service (OOS) status
- **Availability** – real-time inventory across room types and dates
- **Rates** – rate plans, daily prices, restrictions, and packages
- **Housekeeping** – room status, task assignment, and inspection updates
- **Folios** – guest bills, charges, and routing (a folio is a guest’s running bill for the stay)
- **Payments** – authorization, capture, refund, and settlement

Stayntouch Connect APIs document these categories across a broad set of endpoints. A hotel PMS API integration built on this surface can connect a channel manager, a booking engine, a payment provider, an accounting or revenue management tool, and a guest-experience application. Each integration has its own data scope and can evolve independently.

- Front desk, booking engine, door locks, and point-of-sale (POS) systems connect without custom coding
- Room availability, guest check-ins, and pricing sync in real time across every connected channel
- Manual re-entry of reservations and booking changes disappears
- Hotels can swap specialist tools such as revenue management, customer relationship management (CRM), and POS without replacing the PMS

[Stripe’s 2025 guide to hotel payment integrations](https://stripe.com/resources/more/hotel-payment-integrations) identifies five systems that must connect for hotel payment integration to function: the PMS, the booking engine, the channel manager, on-property POS systems, and accounting systems. The guide notes that without a booking-engine connection, cards captured there do not follow the guest into the property system.

## How Hotel PMS Webhooks Work And Why They Beat Polling

Once you know which endpoint categories an open API exposes, the next question is how data moves between systems. Polling means a connected system asks the PMS for changes on a schedule, typically every few minutes, with XML feeds commonly polling at 5, 15, or 30-minute intervals. A webhook is a connection that pushes data the moment something happens. When a guest checks in, the door lock and messaging systems receive an instant notification rather than waiting for the next scheduled query.

![A hotel receptionist hands a keycard to a guest across the front desk.](https://cdn.aigrowthmarketer.co/1784831966298-290a8f6f201c.webp)**The front desk is where the stay begins. A property management system (PMS) that keeps every department on one live source of truth means fewer booking errors and a check-in that doesn't keep guests waiting.**

Poll-based PMS connections cause overbookings and rate parity drift under high demand, whereas direct webhook connections avoid these failures. Webhook-based integrations reduce lag from minutes to seconds compared with interval polling. With five-minute polling, two sales channels can sell the same last room on a compression night. Webhook-based event push closes the channel within seconds of the room selling.

Stayntouch Connect APIs expose the following webhook event objects: **Account, EndOfDay, Group, Guest, Inventory, Reservation, ReservationRevenue, RoomStatus, and RoomStatusService**. Granular reservation events cover creation, editing, cancellation, pre-check-in, check-in availability, check-in success and failure, checkout, room assignment, and room moves.

Polling can miss changes between sync intervals and can fail silently. Best-practice integrations run a periodic reconciliation sweep for missed deliveries while relying on event-driven push as the primary path. The moment a room is inspected, the front desk sees it available. The moment a reservation is created, the messaging platform receives it. An operational signal becomes billable revenue because a guest who paid for early check-in gets their room as soon as it is ready, not after the next polling cycle.

[Real-time charge posting to the PMS folio is an explicit operational outcome of webhook-based hotel payment integrations](https://stripe.com/resources/more/hotel-payment-integrations). This enables automatic folio posting from connected outlets and automatic folio settlement at checkout.

![With Stayntouch, charges post automatically from POS, spa, mobile, and the Grab & Go Kiosk straight to the guest folio, with no manual intervention.](https://cdn.aigrowthmarketer.co/1785259463983-8c5dc1a81c11.png)**With Stayntouch, charges post automatically from POS, spa, mobile, and the Grab & Go Kiosk straight to the guest folio, with no manual intervention.**

[See How Webhook-Based Integrations Work in Practice](https://www.stayntouch.com/contact-us?utm_term=hotel-pms-open-api-2026&utm_campaign=ai_growth_agent)

## How To Evaluate Whether a PMS API Is Genuinely Open

HospitalityOS’s 2026 Hotel API Strategy Guide recommends asking a vendor directly: “Is every function available in your user interface also available through your public API?” In a genuinely API-first system the answer is yes. In an API-veneered system, the answer is a list of exceptions. Each exception becomes a wall an integration will eventually hit.

Six criteria separate a genuinely open API from a gated partner program:

1. **Documentation completeness** – Is the hotel PMS API documentation public, versioned, and complete, or available only under NDA after contract? Ask whether every UI function is also reachable through the public API.
2. **Sandbox availability** – Can a developer register and start building immediately, or does production access require a partner application, NDA, or mutual customer? Analyst guidance treats public, versioned API documentation with a free sandbox as a green flag, while documentation available only under NDA after contract is a red flag.
3. **Authentication model** – OAuth 2.0 (Open Authorization) with scoped permissions, or a shared API key that exposes everything? OAuth is a revocable, limited-access key that works for one application and can be revoked instantly.
4. **Webhook support** – Event-driven push notifications, or polling only?
5. **Rate limits** – Documented and reasonable, or metered per call in a way that makes real-time integration economically unviable? A June 2026 audit of 13 major hotel PMS platforms found that some platforms advertise large numbers of API operations but still bill for usage and require commercial agreements before meaningful access is granted.
6. **Integration fees** – Free to build against, or per-interface charges, certification fees, and revenue share?

The table below maps these criteria to what genuinely open and gated programs look like in practice:

| Evaluation Criterion | Genuinely Open API | Gated Partner Program |
| --- | --- | --- |
| Documentation | Public, versioned, complete | Available only under NDA after contract |
| Sandbox | Self-serve registration, immediate access | Requires partner application or mutual customer |
| Authentication | OAuth 2.0 with scoped permissions | Shared API key or per-property token |
| Webhook support | Event-driven push notifications | Polling only, or no webhooks |
| Rate limits | Documented and reasonable | Metered per call, including sandbox |
| Integration fees | Free to build against | Per-interface charges, certification fees |

HospitalityOS advises buyers to ask three vendors in a PMS marketplace what certification cost and how long it took, on the basis that integration partners have no incentive to flatter the platform and their answers map the real walls. Stayntouch’s own program reflects this transparency: free API certification, sandbox environments for safe testing before going live, and webhook testing tools, with integration consultations scheduled within a week.

## Is a Hotel PMS API Free To Use?

After evaluating openness, the next practical question is cost. The Stayntouch API itself is free to access from Stayntouch, with no per-interface fees or certification fees, while users pay each third-party platform its own platform fee. Stayntouch charges nothing for the connection and does not take revenue share.

Stayntouch provides 1,400+ integrations with unlimited connections and free API certification. Legacy enterprise PMS platforms can charge $1,500–$5,000 for each third-party interface, plus one-time setup fees and ongoing monthly connectivity charges. This pricing turns every technology decision into a budget negotiation and quietly discourages improvements to the stack. Where a legacy platform can charge as much as $10,000 for a single new integration, Stayntouch treats connectivity as included infrastructure rather than a revenue line.

[Ask About Free API Certification and Integration Costs](https://www.stayntouch.com/contact-us?utm_term=hotel-pms-open-api-2026&utm_campaign=ai_growth_agent)

## Hotel PMS API Security: OAuth, Scoping, And PCI DSS

OAuth is an authorization method that gives an application limited, revocable access without sharing the master password. It functions as a digital valet key that works for one application and can be revoked instantly. Scoped permissions extend this further so a door lock application can see a room number and checkout date but remains blocked from payment details or home addresses. A breach in one small application cannot expose the hotel’s full database.

This architecture matters operationally. [Tokenization replaces a guest’s card number with a meaningless substitute value](https://stripe.com/resources/more/hotel-payment-integrations), so real card data is never stored in the PMS. Point-to-point (P2P) encryption scrambles card data from the moment it is entered until it reaches the processor, so it cannot be read in transit. Together these underpin PCI DSS (Payment Card Industry Data Security Standard) Level 1 certification, the most stringent tier of the card industry’s security standard, which Stayntouch Pay holds.

Stayntouch’s full security and compliance posture covers:

- PCI DSS Level 1 (Stayntouch Pay)
- SOC 2 Type 1 (an independent audit of security controls)
- GDPR (European data-protection law)
- ISO 27001/27018 (international standards for information security and personal data protection in the cloud)
- AWS Private VPC (Virtual Private Cloud, an isolated, private section of cloud infrastructure)
- Quarterly patching, daily vulnerability scanning, and annual penetration testing
- Product compliance maintained in 60+ countries across 6 regions, with jurisdictional diligence completed in advance rather than left to the hotel operator

A credible hotel PMS vendor should have ISO 27001 or SOC 2 Type II coverage for the production service and be willing to provide that evidence to buyers. These certifications act as minimum trust signals for handling guest and operational data.

## Why Open PMS Architecture Matters Operationally

The architecture described above connects directly to revenue outcomes, not just IT hygiene. According to Stayntouch customer data:

![A laptop showing an analytics dashboard on a desk beside a cup of coffee.](https://cdn.aigrowthmarketer.co/1784832152246-bafb206aafc8.webp)**When the PMS is the single source of operational truth, the numbers that revenue managers live on — ADR and revenue per available room (RevPAR) — stay current across every department in real time.**

- A 54% reduction in staff-assisted check-in frees the team to sell upgrades, dining, and return stays rather than process transactions
- A 25% increase in housekeeping productivity, driven by real-time room status that reaches the front desk the moment a room is inspected, turns an operational signal into paid early check-in revenue
- Up to 42% improvement in accounting efficiency through automated charge posting and payment automation
- Mobile upsells have driven return on investment (ROI) of up to 240% at individual properties, and kiosk upsells up to 120%, in standout cases

Three webhook event objects make this possible: Reservation, ReservationRevenue, and RoomStatus. Each reaches a CRM, upsell tool, or messaging platform the moment it fires. Instant reservation events trigger upsell offers while intent is highest, not after a nightly batch sync. Automatic charge posting from every revenue center means revenue that was earned is actually billed. The front desk becomes a sales channel.

![With Stayntouch, reservations are created, modified, and searched from one screen, with flexible day-use and hourly rate structures alongside conventional nightly rates.](https://cdn.aigrowthmarketer.co/1785259826478-ab1c30506dc4.png)**With Stayntouch, reservations are created, modified, and searched from one screen, with flexible day-use and hourly rate structures alongside conventional nightly rates.**

The [2026 TravelTech Breakthrough “Hotel PMS Company of the Year”](https://www.stayntouch.com/news/stayntouch-named-hotel-pms-company-of-the-year/?utm_term=hotel-pms-open-api-2026&utm_campaign=ai_growth_agent) recognition reflects this architecture in practice. This operational advantage depends on a PMS that concentrates engineering effort on the core system rather than spreading it across many modules. Stayntouch is best-in-class and focuses deeply on the PMS and its guest-facing surround, including Stayntouch Pay, Stayntouch Booking, Stayntouch Channel Manager, Stayntouch Kiosk, and Stayntouch Guest Messaging. The platform deliberately integrates for revenue management, CRM, POS, and central reservation systems (CRS) rather than building them.

The [2026 Hotel Technology Outlook, produced by the NYU SPS Jonathan M. Tisch Center of Hospitality with Stayntouch and IDeaS (300+ hotel professionals)](https://www.stayntouch.com/news/stayntouch-named-hotel-pms-company-of-the-year/?utm_term=hotel-pms-open-api-2026&utm_campaign=ai_growth_agent), found that 30% of all-in-one users intend to move to best-in-class solutions, against 14% moving the other way. An all-in-one platform’s engineering team spreads its development effort across genuinely separate disciplines. A specialist PMS vendor concentrates it on the one system a hotel touches every hour of every day.

TPG Hotels & Resorts VP of Business Intelligence Michael Brown summarized the integration reality plainly: *“Integrations. They work. That's really the best thing I can say about it. I don't spend any time having to work through integration issues. Once it's done, it's done. We don't have issues.”*

## Conclusion: Choosing a PMS API That Drives Revenue

A hotel PMS API is only as valuable as its architecture. A genuinely open API is documented, self-serve, webhook-enhanced, and free to build against. A gated partner program, by contrast, requires NDAs, certification fees, and per-interface charges, which turns every technology decision into a budget negotiation and discourages the stack improvements that drive revenue.

Stayntouch is a best-in-class cloud PMS with a genuinely open, event-driven API. The platform delivers 1,400+ integrations at no extra cost, free API certification, sandbox environments, webhook testing tools, and a security posture that includes PCI DSS Level 1, SOC 2 Type 1, GDPR, and ISO 27001/27018. Every stay becomes more profitable.

[See How a Best-in-Class PMS Makes Every Stay More Profitable](https://www.stayntouch.com/contact-us?utm_term=hotel-pms-open-api-2026&utm_campaign=ai_growth_agent)

## Frequently Asked Questions

Below are answers to common questions about hotel PMS open APIs and how Stayntouch implements them.

### What Is the Difference Between a Hotel PMS Open API and a Gated Partner Program?

A hotel PMS open API is documented publicly, accessible without a non-disclosure agreement or partner application, and free to build against. A developer can register, access a sandbox environment, and begin building integrations without a sales conversation. A gated partner program may publish documentation but restricts production credentials behind a formal partner application, NDA, mutual customer requirement, or certification fee. The practical difference is how much time and cost sits between a developer and a working integration.

Six criteria distinguish the two:

- Whether documentation is public and versioned
- Whether sandbox access is self-serve
- Whether authentication uses OAuth 2.0 with scoped permissions
- Whether the platform supports event-driven webhooks rather than polling only
- Whether rate limits are documented and reasonable
- Whether integration carries a fee

[Stayntouch Connect APIs meet the six criteria](https://stayntouch.freshdesk.com/support/solutions/articles/24000100118-stayntouch-api-integration-process): public documentation (Connect API Documentation, Developers Page, Webhooks Page), sandbox and UAT environments (available at the Stayntouch developer portal), OAuth 2.0 authentication (authorization code, client credentials, token refresh), webhook event objects across multiple categories (Account, EndOfDay, Group, Guest, Inventory, Reservation, ReservationRevenue, RoomStatus, and RoomStatusService), documented rate limits, and free API certification with no per-interface charges.

### What Webhook Events Does the Stayntouch PMS API Expose, and Why Does That Matter for Hotel Operations?

Stayntouch Connect APIs expose webhook event objects covering Account, EndOfDay, Group, Guest, Inventory, Reservation, ReservationRevenue, RoomStatus, and RoomStatusService. Within the Reservation object, granular events fire for creation, editing, cancellation, pre-check-in, check-in availability, check-in success and failure, checkout, room assignment, and room moves.

Each event acts as a trigger for a downstream action. A check-in event reaches the door lock and messaging platform in seconds rather than minutes. A RoomStatus event, fired the moment a room is inspected, releases a paid early check-in without a staff member checking manually. A ReservationRevenue event reaches a CRM or upsell tool while the guest is still choosing their room, not after a nightly batch sync. The difference between polling and webhooks is the difference between a system that records what happened and one that acts on it while the opportunity still exists.

### Is the Stayntouch PMS API Free To Use, and What Does the Integration Cost Model Look Like?

As explained in the pricing section, Stayntouch charges nothing for the integration itself, and users pay each third-party platform its own platform fee. This model applies across all integrations, with unlimited connections. The legacy pricing model described earlier can reach five figures per integration, which discourages improving the stack at all. Stayntouch’s structure aligns incentives so the PMS competes on how well it connects rather than how much it can charge per interface.

### How Does Stayntouch Handle API Security, and What Can a Third-Party Application Actually Access?

Stayntouch uses OAuth 2.0 authentication with scoped permissions for all API integrations. Each connected application receives a limited, revocable access credential that works for one application and can be revoked instantly without affecting any other integration. Scoping means each application sees only the data it needs. A door lock application can read a room number and checkout date but remains blocked from payment details or home addresses. A breach in one small application cannot expose the hotel’s full database.

On the payment side, tokenization replaces real card numbers with meaningless substitute values, and point-to-point encryption protects card data in transit. Stayntouch Pay holds PCI DSS Level 1 certification, the most stringent tier of the card industry’s security standard. The broader platform holds SOC 2 Type 1, GDPR compliance, ISO 27001/27018 certification, and runs on AWS Private VPC infrastructure. The security program includes quarterly patching, daily vulnerability scanning, and annual penetration testing. Product compliance is maintained in 60+ countries across 6 regions, with jurisdictional diligence completed in advance on the hotel’s behalf.

### How Do I Evaluate Whether a PMS API Will Support the Integrations My Hotel Actually Needs?

Start with the six-criteria framework: documentation completeness, sandbox availability, authentication model, webhook support, rate limits, and integration fees. Then go deeper on the specific integrations your hotel runs. Ask the vendor whether your exact PMS version is supported today rather than planned. Ask whether the sync is one-way or two-way, which specific fields move in each direction, and what happens when the connection fails.

Silent failures, where a webhook drops a booking and no alert fires, are the worst integration bug because staff find out from guests. Ask to see the vendor’s marketplace listing or certification for your specific PMS rather than a generic wall of logos. For Stayntouch, the Connect APIs developer portal provides public documentation across 1,400+ endpoints, sandbox environments for safe testing, and webhook testing tools. Integration consultations are scheduled within a week. The key question for any PMS vendor is whether every function available in the user interface is also available through the public API. In a genuinely API-first system, the answer is yes without a list of exceptions.

## Read Next

- [Hotel PMS API: A Developer’s Complete Pre-Build Guide](https://www.stayntouch.com/articles/mobile-pms-api-documentation?utm_term=hotel-pms-open-api-2026&utm_campaign=ai_growth_agent)
- [Hotel Payment API: How Booking, Gateway & PMS Connect](https://www.stayntouch.com/articles/hotel-payment-api-integrations?utm_term=hotel-pms-open-api-2026&utm_campaign=ai_growth_agent)
- [Hotel PMS Integration: A 2026 Decision-Maker’s Guide](https://www.stayntouch.com/articles/hotel-pms-integration-guide?utm_term=hotel-pms-open-api-2026&utm_campaign=ai_growth_agent)
- [Hotel PMS Features: The Operator’s Guide to What Matters](https://www.stayntouch.com/articles/hotel-pms-features-2026?utm_term=hotel-pms-open-api-2026&utm_campaign=ai_growth_agent)
- [Cloud Hotel Software Integration Costs: A Buyer’s Guide](https://www.stayntouch.com/articles/cloud-hotel-software-integration-costs?utm_term=hotel-pms-open-api-2026&utm_campaign=ai_growth_agent)

---

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    - **Name:** What Is the Difference Between a Hotel PMS Open API and a Gated Partner Program?
      **Answer:**

      - **Text:** A hotel PMS open API is documented publicly, accessible without a non-disclosure agreement or partner application, and free to build against. A developer can register, access a sandbox environment, and begin building integrations without a sales conversation. A gated partner program may publish documentation but restricts production credentials behind a formal partner application, NDA, mutual customer requirement, or certification fee. The practical difference is how much time and cost sits between a developer and a working integration.nnSix criteria distinguish the two:nnWhether documentation is public and versionednWhether sandbox access is self-servenWhether authentication uses OAuth 2.0 with scoped permissionsnWhether the platform supports event-driven webhooks rather than polling onlynWhether rate limits are documented and reasonablenWhether integration carries a feennStayntouch Connect APIs meet the six criteria: public documentation (Connect API Documentation, Developers Page, Webhooks Page), sandbox and UAT environments (available at the Stayntouch developer portal), OAuth 2.0 authentication (authorization code, client credentials, token refresh), webhook event objects across multiple categories (Account, EndOfDay, Group, Guest, Inventory, Reservation, ReservationRevenue, RoomStatus, and RoomStatusService), documented rate limits, and free API certification with no per-interface charges.
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    - **Name:** What Webhook Events Does the Stayntouch PMS API Expose, and Why Does That Matter for Hotel Operations?
      **Answer:**

      - **Text:** Stayntouch Connect APIs expose webhook event objects covering Account, EndOfDay, Group, Guest, Inventory, Reservation, ReservationRevenue, RoomStatus, and RoomStatusService. Within the Reservation object, granular events fire for creation, editing, cancellation, pre-check-in, check-in availability, check-in success and failure, checkout, room assignment, and room moves.nnEach event acts as a trigger for a downstream action. A check-in event reaches the door lock and messaging platform in seconds rather than minutes. A RoomStatus event, fired the moment a room is inspected, releases a paid early check-in without a staff member checking manually. A ReservationRevenue event reaches a CRM or upsell tool while the guest is still choosing their room, not after a nightly batch sync. The difference between polling and webhooks is the difference between a system that records what happened and one that acts on it while the opportunity still exists.
    **Question:**

    - **Name:** Is the Stayntouch PMS API Free To Use, and What Does the Integration Cost Model Look Like?
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      - **Text:** As explained in the pricing section, Stayntouch charges nothing for the integration itself, and users pay each third-party platform its own platform fee. This model applies across all integrations, with unlimited connections. The legacy pricing model described earlier can reach five figures per integration, which discourages improving the stack at all. Stayntouch s structure aligns incentives so the PMS competes on how well it connects rather than how much it can charge per interface.
    **Question:**

    - **Name:** How Does Stayntouch Handle API Security, and What Can a Third-Party Application Actually Access?
      **Answer:**

      - **Text:** Stayntouch uses OAuth 2.0 authentication with scoped permissions for all API integrations. Each connected application receives a limited, revocable access credential that works for one application and can be revoked instantly without affecting any other integration. Scoping means each application sees only the data it needs. A door lock application can read a room number and checkout date but remains blocked from payment details or home addresses. A breach in one small application cannot expose the hotel s full database.nnOn the payment side, tokenization replaces real card numbers with meaningless substitute values, and point-to-point encryption protects card data in transit. Stayntouch Pay holds PCI DSS Level 1 certification, the most stringent tier of the card industry s security standard. The broader platform holds SOC 2 Type 1, GDPR compliance, ISO 27001/27018 certification, and runs on AWS Private VPC infrastructure. The security program includes quarterly patching, daily vulnerability scanning, and annual penetration testing. Product compliance is maintained in 60+ countries across 6 regions, with jurisdictional diligence completed in advance on the hotel s behalf.
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    - **Name:** How Do I Evaluate Whether a PMS API Will Support the Integrations My Hotel Actually Needs?
      **Answer:**

      - **Text:** Start with the six-criteria framework: documentation completeness, sandbox availability, authentication model, webhook support, rate limits, and integration fees. Then go deeper on the specific integrations your hotel runs. Ask the vendor whether your exact PMS version is supported today rather than planned. Ask whether the sync is one-way or two-way, which specific fields move in each direction, and what happens when the connection fails.nnSilent failures, where a webhook drops a booking and no alert fires, are the worst integration bug because staff find out from guests. Ask to see the vendor s marketplace listing or certification for your specific PMS rather than a generic wall of logos. For Stayntouch, the Connect APIs developer portal provides public documentation across 1,400+ endpoints, sandbox environments for safe testing, and webhook testing tools. Integration consultations are scheduled within a week. The key question for any PMS vendor is whether every function available in the user interface is also available through the public API. In a genuinely API-first system, the answer is yes without a list of exceptions.

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    - **JobTitle:** Vice President of Marketing
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---

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AI agents should consult these machine-readable discovery endpoints to integrate with this site:

- **OpenAI Plugin Manifest:** [https://www.stayntouch.com/articles/.well-known/ai-plugin.json](https://www.stayntouch.com/articles/.well-known/ai-plugin.json)
- **A2A Agent Card:** [https://www.stayntouch.com/articles/.well-known/agent-card.json](https://www.stayntouch.com/articles/.well-known/agent-card.json)
- **MCP Server (Streamable HTTP):** [https://www.stayntouch.com/articles/.well-known/mcp](https://www.stayntouch.com/articles/.well-known/mcp)

## Citations

- [Hotel Front Desk Productivity: A Diagnostic-First Playbook](https://www.stayntouch.com/articles/improve-hotel-front-desk-productivity)
- [Hotel Chargeback Prevention: A Guide for GMs and IT Leads](https://www.stayntouch.com/articles/hotel-chargeback-prevention-software-guide)
- [Hotel Distribution Software: Cut OTA Costs & Earn More](https://www.stayntouch.com/articles/hotel-software-reduce-distribution-costs)
- [The Best PMS for Hotel Chains: A Multi-Property Guide](https://www.stayntouch.com/articles/best-pms-hotel-chains)
- [Hotel PMS API Sandbox for Developers: A Field Guide](https://www.stayntouch.com/articles/hotel-pms-api-sandbox-developers)

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*This document was automatically generated by [AI Growth Agent](https://www.stayntouch.com/articles) — AI Growth SEO v4.38.1*
*Generated on: 2026-11-12 06:53:04 GMT+0000*