News + Press

For more information contact:
press@stayntouch.com

April 23, 2018

Martin’s Hotels Brings PMS Mobility To Its Portfolio With StayNTouch’s Cloud-based PMS solutions

StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it has it has partnered with Belgium-based Martin’s Hotels, with the deployment of its Rover PMS™ and Zest™ products to 13 of  its 14 hotels:

  • Martin’s Rentmeestrij (Bilzen)
  • Martin’s Relais (Brugge)
  • Martin’s Brugge (Brugge)
  • Martin’s Brussels EU (Brussels)
  • Martin’s Chateau du Lac (Genval)
  • Martin’s Manoir (Genval)
  • Martin’s Louvain-la-Neuve (Louvain-la-Neuve)
  • Martin’s All Suites (Louvain-la-Neuve)
  • Martin’s Klooster (Leuven)
  • Martin’s Patershof (Mechelen)
  • Martin’s Red (Tubize)
  • Martin’s Grand Hotel (Waterloo)
  • Martin’s Waterloo (Waterloo)

“In the last phase of our PMS decision process, the staff tested the two competing finalists,” said Nils Scheers, Sales Manager at Martin’s Hotels. “Within 30 minutes, the staff unanimously agreed that the StayNTouch system was far easier to use than any other PMS they had reviewed. One staff member remarked, “It is just like using your iPad at home. You really don’t need any training.”

“Like many hotels, the quality of our service level is directly related to our staff’s ability to focus on the guest and not worry about technology systems,” Nils Scheers continued, “The StayNTouch system is very intuitive and we accomplish common tasks with fewer steps than before. That leaves us more time to attend to the needs of our guests.”

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

  • Rover PMS™: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.

  • Zest™:  Enables guest pre-engagement and guest services via mobile web.  Guest-enabled mobile check-in & out via smartphone or desktop. Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.

“We are very happy to partner with Martin’s Hotels,” said Jos Schaap, CEO-Founder of StayNTouch, “The team at Martin’s has successfully demonstrated that a well-designed, mobile PMS will improve service levels, even in historic locations and traditional environments.”

About StayNTouch Inc.

StayNTouch is a “Software as a Service” hotel property management systems (PMS) company focused on developing solutions that help hotels raise service levels, drive revenues, reduce costs, and ultimately change the way hotels can captivate their guests. Developed with mobility in mind, the pioneering platform enables hotels to create long-lasting relationships with their guests by delivering personalized service levels that today’s guests require. StayNTouch operates on tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every touch point.

Powering over 75,000 rooms globally, our game-changing solution frees hotels from the constraints of legacy or premise systems, dramatically streamlines operations, increases margins, and revolutionizes how front-line staff connects with guests. StayNTouch is a trusted partner to many of the most forward-thinking hotels, resorts, casinos and chains in the industry, including Yotel, Zoku Amsterdam, Valencia Hotels, The Freehand Hotels, Modus hotels and the Fontainebleau Miami Beach.

To learn more watch our video “THE NEW WAY… TO HOTEL!”
Twitter: @StayNTouchInc
Facebook: facebook.com/stayntouch
LinkedIn: LinkedIn/stayntouch

About Martin’s Hotels

Martin’s Hotels – A collection of Great Hospitality

In Brussels, Bruges, Mechelen, Leuven, Genval, Tubize, Waterloo, Louvain-la-Neuve or Bilzen each Martin’s Hotel welcomes you in a distinct environment with that extra something, be it history, architecture or interior design.

But all share the same “family spirit” combining kindness and efficiency, serenity and creativity, respect for traditions and modern comfort.

  • Currently 10 hotels in Belgium
  • Opening in 2018 : 3 hotels in Louvain-la-Neuve and Bilzen
  • Rooms: 1500
  • Meeting rooms: 80
  • 6 Restaurants
  • 2 Spas

For all additional information, for the precise capacities of the different brands offered by the Martin’s Hotels group, and to make a reservation, please visit www.martinshotels.com or www.meetings-and-more.com

April 16, 2018

StayNTouch Partners With 3C Payment To Expand Payment Options For Hotels Using Rover PMS

StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it has partnered with the 3C Payment, a leading integrated global payments solutions company that specializes in Point-to-Point-Encryption (P2PE) Solutions and EMV tokenized transaction flows.

“When it comes to accepting payments, hotels are in a balancing act,” said Damien Estrade, Head of Business Development of 3C Payment, “Today’s hoteliers are focused on delivering a guest-focused hotel experience, where the back-office functions of the stay are as frictionless as possible. However, hotels are also under pressure to reduce fraud and increase operational efficiency.”

“Like StayNTouch, our technologies are built to accomplish both tasks,“ Estrade continued, “Whether it be in the booking process, check-in/check-out, financial reconciliation or even in the hotel restaurant, 3C enables a variety of hardware and software touch-points to take secure payments so that hotels can design unique guest experiences where transactions are seamless.”

“The partnership with 3C Payment will deliver tremendous value to our shared customers,” said Jos Schaap, CEO-Founder of StayNTouch, “StayNTouch customers are looking to provide choice of service to their hotel guests, whether that be in mobile form or in fixed locations. 3C technologies offer flexible, secure and efficient solutions in all environments.”

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

  • Rover PMS™: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
  • Zest™: Enables guest pre-engagement and guest services via mobile web.  Guest-enabled mobile check-in & out via smartphone or desktop.  Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.

About StayNTouch Inc.

StayNTouch is a “Software as a Service” hotel property management systems (PMS) company focused on developing solutions that help hotels raise service levels, drive revenues, reduce costs, and ultimately change the way hotels can captivate their guests. Developed with mobility in mind, the pioneering platform enables hotels to create long-lasting relationships with their guests by delivering personalized service levels that today’s guests require. StayNTouch operates on tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every touch point.

Powering over 85,000 rooms globally, our game-changing solution frees hotels from the constraints of legacy or premise systems, dramatically streamlines operations, increases margins, and revolutionizes how front-line staff connects with guests. StayNTouch is a trusted partner to many of the most forward-thinking hotels, resorts, casinos and chains in the industry, including Yotel, Zoku Amsterdam, Valencia Hotels, The Freehand Hotels, First Hotels, Modus hotels and the Fontainebleau Miami Beach.

To learn more watch our video “THE NEW WAY… TO HOTEL!”
Twitter: @StayNTouchInc
Facebook: facebook.com/stayntouch
LinkedIn: LinkedIn/stayntouch

About 3C Payment

3C Payment makes it easy for consumers to pay anyhow, anywhere, using highly secure specialized transaction flows that support the needs of our clients. The services we offer cover the full transaction journey from integrated P2PE EMV hardware linked to our hosted infrastructure and payment gateway services, to online and in-app payment acceptance linked to onsite and ERP systems. Our secure 3C Integra hosted platform unifies multiple payment channels allowing merchants to confidently trade in person and online in over 30 countries worldwide with local or centralized reporting accessible from anywhere through our web portal.

3C has been providing PCI DSS secure processing of hotel payments for over three decades. Our impressive list of clients includes the leading global hotel brands where we offer flexible integrated payments with specialist functionality and reporting across multiple channels. Furthermore, as you personalize your guest services with digital apps, our universal payment gateway is able to process transactions and tokenize the data for your PMS thereby also enhancing your PCI security.

For more information please contact:
3C Payment SA
Email:      communication@3cpayment.com
Web:        http://www.3CPayment.com.
LinkedIn : Linkedin.com/3C Payment

 

April 9, 2018

StayNTouch Partners With Juyo Hotel Analytics To Integrate Property Management And Revenue Management Systems

StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it has partnered with Juyo Analytics, an innovative Analytics Platform that leverages machine learning to bring advanced performance analytics to hotel customers.

“Today’s hotels operate in a very competitive marketplace where poor decisions about marketing investment and pricing can quickly put your business at a disadvantage in your composite said Vassilis Syropoulos, Founder & CEO of Juyo Analytics, “In today’s competitive market you have to manage your acquisition costs together with your pricing. Furthermore, People from all departments need to be empowered through data to take the right decisions real time and at scale. Everyone needs a different set of data and analytics to make decisions that drive profit.

“Having a robust integration and API structure built into your tech systems is, therefore, essential,“ Mr. Syropoulos continued, “We are very pleased with our partnership with StayNTouch’s Mobile PMS as the deep integration we established delivers a granular view of hotel operations data to our hotel customers. Combined with Juyo Analytics, these data points will give our customers the edge in today’s marketplace. Like, for example, the opportunity for hotels to start working with Net RevPar as a new company KPI. Juyo Analytics namely provides its user, in an automated way, with the right PMS data to proactively monitor, and therewith reduce, the Cost of Distribution”.

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

  • Rover PMS™: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations, and configuration.
  • Zest™: Enables guest pre-engagement and guest services via mobile web.  Guest-enabled mobile check-in & out via smartphone or desktop.  Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.

“We are excited to be working with the team at Juyo,” said Jos Schaap, CEO-Founder of StayNTouch, “We share their belief in the importance of accessibility to performance data for all members of the staff wherever they are. The Juyo partnership represents a delivery on the promise of a best-in-breed approach to your hotel technology stack.” 

About StayNTouch Inc.

StayNTouch is a “Software as a Service” hotel property management systems (PMS) company focused on developing solutions that help hotels raise service levels, drive revenues, reduce costs, and ultimately change the way hotels can captivate their guests. Developed with mobility in mind, the pioneering platform enables hotels to create long-lasting relationships with their guests by delivering personalized service levels that today’s guests require. StayNTouch operates on tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every touch point.

Powering over 85,000 rooms globally, our game-changing solution frees hotels from the constraints of legacy or premise systems, dramatically streamlines operations, increases margins, and revolutionizes how front-line staff connects with guests. StayNTouch is a trusted partner to many of the most forward-thinking hotels, resorts, casinos and chains in the industry, including Yotel, Zoku Amsterdam, Valencia Hotels, The Freehand Hotels, First Hotels, Modus hotels and the Fontainebleau Miami Beach.

To learn more watch our video “THE NEW WAY… TO HOTEL!”
Twitter: @StayNTouchInc
Facebook: facebook.com/stayntouch
LinkedIn: LinkedIn/stayntouch

About Juyo

Juyo helps hotels thrive in the digital world by connecting the dots and therefore enabled them to take profit driven decisions. Juyo opens up new dimensions of insight through correlations of external and internal data, in all possible formats. Traditional revenue management is changing. Monitoring acquisition and distribution costs have become crucial for anyone with a focus on the bottom line.

We constantly grow our partnerships within the industry to deliver on this vision.  Juyo aims at anticipating the challenges of the future, rather than fixing the problems of yesterday, using machine learning techniques and AI.

Learn more at http://juyoanalytics.com/
LinkedIn: LinkedIn/Juyo

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