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June 21, 2016

StayNTouch Connects with SHR’s WindsurferCRS™

StayNTouch announces a robust two-way interface with SHR’s WindsurferCRS™ distribution platform 

Bethesda, MD – June 21, 2016  . . .  StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced a robust two-way interface with SHR’s WindsurferCRS, a leading hotel distribution platform.  StayNTouch’s Rover PMSô product now integrates with WindsurferCRS- allowing hotel’s using Rover PMS full access to web booking, and the ability to update rates and availability via a single click, streamlining their online distribution process.

The WindsurferCRS two-way interface allows a hotel property’s live availability and rates to be continuously relayed in real-time from their Rover PMS to the full spectrum of online booking websites. Reservations received from those online channels are then automatically sent to Rover PMS, also in real-time, and online inventory is adjusted accordingly – across all sites and in Rover.

“We are delighted with the Windsurfer CRS integration,” said Jos Schaap, CEO and Founder of StayNTouch. “The integration is an example of how innovation in the distribution space, combined with the latest cloud-based PMS technology, can add value for hotel customers around the world. We appreciate the simplicity and elegance of the WindsurferCRS solution as a means of helping our hotel customers realize value, as StayNTouch expands its footprint worldwide.”

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

  • Rover PMS™:  A fully cloud-based, next generation PMS that fits on every device, optimizing all aspects of hotel operations – from groups to housekeeping to revenue management. Simple monthly pricing includes training, integration and configuration.
  • Zest™:  Enables guest pre-engagement and guest services via mobile web.  Guest-enabled mobile check-in and out via smart phone or desktop.  Private labeled, PMS-integrated mobile check-in and/or check-out.  Bill review, preference collection, upsell opportunities, and remote key fulfillment.  Promote and monetize late checkouts.
  • Zest Station™: – Lets guests skip the line and get on with their stay via self check-in, key retrieval and check-out processes. This is a minimal investment, low maintenance system that promotes upselling and frees staff for other activities.

“We are happy to work with StayNTouch, integrating the full StayNTouch PMS product with WindsurferCRS,” said Estella Hale, VP of Products at SHR. “Our mission is to provide hotels with products & integrations that not only enhance the guest experience, but also allow hoteliers to do their business more efficiently and cost-effectively. The Rover PMS integration achieves all those objectives, and we look forward to a great number of mutual client successes.”

Since its inception in 2013, StayNTouch has signed close to a hundred high profile properties and is currently deployed in select cities in the U.S and Europe. The company sees continued growth in these regions, and near-term expansion in Asia.

About StayNTouch

Driven by the need for hoteliers needs to raise service levels to respond to the needs of today’s guests and increase hotel revenues, StayNTouch delivers a cloud-based Hotel PMS and a suite of tablet-based solutions to optimize the existing PMS and make it mobile.

The company’s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience.

Via any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface.  Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions.  StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.

StayNTouch partners with many of the most forward thinking brands in the industry, including Yotel, Great Wolf Hotels and Resorts, Zoku Amsterdam and the Fontainebleau Miami Beach.

Learn more by visiting www.stayntouch.com.

About SHR

SHR provides hotels sophisticated tools and services that help execute their reservation and distribution strategy while optimizing the profitability of their room inventory. The company serves thousands of properties around the globe on its distribution platform, WindsurferCRS™, while also providing custom solutions, including custom booking engines, website design and development, and cutting edge applications. In addition, hoteliers can tap into SHR’s expertise and knowledge of the industry by utilizing the Revenue Management for Hire service—a cost effective revenue management solution for any property.

Additional information about SHR and hospitality industry trends may be found at the Company’s website: www.shr.global

(SHR is the trade name for Sceptre Hospitality Resources, LLC)

June 16, 2016

StayNTouch Brings Full Mobility Solutions to Conscious Hotels

The Complete StayNTouch Mobile PMS Platform Helps Amsterdam’s “Eco-Sexy” Hotels Take their Customer Service and Back of the House Efficiencies to the Next Level  

Bethesda, MD – June 16, 2016  . . .  StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced a partnership with Conscious Hotels, to help its properties  streamline operations and allow guests to design their stay entirely their own way through the implementation of the full StayNTouch cloud-based hotel software platform.

The eco-friendly hotel brand will implement the full scope of StayNTouch’s solutions, including PMS, Zest Web, Zest Station, and web booking APIs. StayNTouch’s solutions are gaining rapid adoption among both branded and boutique hotels and are now in place at dozens of properties in North America and worldwide.

Conscious Hotels already has two hotels in the heart of Amsterdam, and will be expanding with two additional hotels there, one of which located in the Westerpark. Green Key Gold Certified, Conscious Hotels bring playful whimsy and cutting edge design together with eco-consciousness to provide a one of a kind experience in one of the world’s most vibrant cities.

“In addition to our green, sustainable mission, Conscious Hotels is a beacon for fun and great experiences in Amsterdam, ” said Marco Lemmers, CEO at Conscious Hotel. “We strive to bring an unprecedented level of personalized service to our guests, letting them design their hotel experience to the greatest degree possible. Our partnership with StayNTouch lets us serve guests where ever they would like to interact with us, in ways that give them complete freedom of choice, and improves our back of house efficiencies – for the benefit of our hotels, and our guests.”

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

  • Rover PMS™:  A fully cloud-based, Next Generation PMS that fits on every device, optimizing all aspects of hotel operations – from groups to housekeeping to revenue management. Simple monthly pricing includes training, integration and configuration.
  • Zest™:  Enables guest pre-engagement and guest services via mobile web.  Guest-enabled mobile check-in & out via smart phone or desktop.  Private labeled, PMS-integrated mobile check-in &/or checkout.  Bill review, preference collection, upsell opportunities, and remote key fulfillment.  Promote and monetize late checkouts.
  • Zest Station™ – Lets guests skip the line and get on with their stay via self check-in, key retrieval and check-out processes. Minimal investment, low maintenance system that promotes upselling and frees staff for other activities.

“We are delighted to work with Conscious Hotels, and to have integrated the full StayNTouch PMS and guest engagement platform into their opening and ongoing operations,” said Jos Schaap, StayNTouch founder and CEO.

“These innovative properties are model for what forward-looking hotels can be, offering full choice of service for guests, the opportunity for full check in and out via mobile phone with 100% integration of mobile door lock technology, social engagement and digital promotions,  complete back of the house implementation of tablet-based communication for management and housekeeping and the most effective PMS available – all provided via one simple cloud solution. The ultimate result is higher guest engagement and superior guest service – and we are pleased to help them drive it.”

Since its inception in 2013, StayNTouch has signed close to a hundred high profile properties and is currently deployed in select cities in the U.S and Europe. The company sees continued growth in these regions, and near-term expansion in Asia.

About StayNTouch

Driven by the need for hoteliers needs to raise service levels to respond to the needs of today’s guests and increase hotel revenues, StayNTouch delivers a cloud-based Hotel PMS and a suite of tablet-based solutions to optimize the existing PMS and make it mobile.

The company’s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience.

Via any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface.  Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions.  StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.

StayNTouch partners with many of the most forward thinking brands in the industry, including Yotel, Great Wolf Hotels and Resorts, Zoku Amsterdam and the Fontainebleau Miami Beach.

Learn more by visiting www.stayntouch.com.

About Conscious Hotels 

Conscious Hotels is an eco-friendly hotel chain in the heart of Amsterdam consisting of 2 hotels: Conscious Hotel Museum Square & Conscious Hotel Vondelpark. Two more hotels are coming up, of which one will open in the beginning of 2017, and another one at the end of 2017 in the Westerpark in Amsterdam.

Conscious Hotels strive to be as green, sustainable and eco-sexy as possible. Guests have the reassurance of knowing that the hotel is run on environmentally-sound principles and is Green Key Gold Certified. A few examples: the furniture is either certified or recycled, guests are only served 100% organic food and drinks, water is saved, waste is minimized and electricity comes from windmills.

Eco-sexy. Big Smiles.

Find out more, and stay up to date:
www.conscioushotels.com

June 14, 2016

StayNTouch Partners with Valencia Hotel Group

Property Management to go Completely Mobile at all Valencia Properties, with StayNTouch’s Cloud-Based Mobile Solutions 

Bethesda, MD – June 14, 2016 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it’s partnership with The Valencia Hotel Group where it will deploy its  Rover Overlay™, Rover Housekeeping™ and Zest™ products at all the Valencia hotels in California, Texas and Missouri over the next ninety-days.

Immediate deployment of the Rover Overlay PMS is currently underway totaling more than 1,000 rooms in markets including Austin, Houston, San Antonio, San Jose and Kansas City. Phase two of the project will encompass three more hotels currently under construction.

“StayNTouch offers a uniquely flexible, scalable suite of solutions that respond to our needs and anticipate many of them,” said James Watts, Vice President of Information Technology at Valencia. “Being able to utilize a cloud-based suite of tablet and mobile-based solutions to optimize the existing PMS, brings mobility to both hotel staff and guests to help drive guest revenue while enhancing the guest experience at the same time.  We are happy to partner with StayNTouch, and look forward to great success with their systems.”

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

  • Rover PMS Overlay™: Mobilizes existing hotel PMS front desk operations through mobile/tablet, via a touch/graphic user experience.  Drives revenue and reduces guest wait times. Includes check-in, check-out, visual upgrades, upsells, signature and, remote key encoding.
  • Zest™:  Enables guest pre-engagement and guest services via mobile web.  Guest-enabled mobile check-in & out via smart phone or desktop.  Private labeled, PMS-integrated mobile check-in &/or checkout.  Bill review, preference collection, upsell opportunities, and remote key fulfillment.  Promote and monetize late checkouts.
  • Zest Station™ – Lets guests skip the line and get on with their stay via self check-in, key retrieval and check-out processes. Minimal investment, low maintenance system that promotes upselling and frees staff for other activities.

“We are delighted to be partnering with The Valencia Group,” said Jos Schaap, CEO-Founder of StayNTouch, “More than ever, it is clear as consumers demand more efficient, personalized service delivered through mobile devices, hotels continue to wrestle with antiquated property management systems that cannot keep pace with consumer preferences. StayNTouch helps modernize hotel operations through advanced cloud applications; dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels. We appreciate Valencia’s confidence in our solutions and look forward to a bright and profitable future together.”

Since its inception in 2013, StayNTouch has signed close to a hundred high profile properties and is currently deployed in select cities in the U.S and Europe. The company sees continued growth in these regions, and near-term expansion in Asia.

About StayNTouch

Driven by the need for hoteliers needs to raise service levels to respond to the needs of today’s guests and increase hotel revenues, StayNTouch delivers a cloud-based Hotel PMS and a suite of tablet-based solutions to optimize the existing PMS and make it mobile.

The company’s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience.

Via any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface.  Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions.  StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.

StayNTouch partners with many of the most forward thinking brands in the industry, including Yotel, Great Wolf Hotels and Resorts, Zoku Amsterdam and the Fontainebleau Miami Beach.

Learn more by visiting www.stayntouch.com.

Twitter: @StayNTouchInc
Facebook: facebook.com/stayntouch
LinkedIn: LinkedIn/stayntouch

About Valencia Group

Houston-based Valencia Group is a fully integrated hospitality company that provides management, development, branding and repositioning services for independent, full-service hotels owned by the company, in addition to third parties. Exceptional service, style and location have become brand trademarks.

Earning both national and international recognition for their distinctive designs, amenities and settings, Valencia Group properties are destinations and gathering places within their respective communities, some further benefitting from and enriching their space within the cultural heart of a city. The company continues to forge a niche with hotels that anchor and add value to urban, mixed-use environments, which further support or enhance the guest experience with superior residential, restaurant, retail and office components.

The Valencia Group portfolio currently includes Hotel Valencia Santana Row in San Jose, CA; Hotel Valencia Riverwalk in San Antonio, TX; Hotel Sorella CITYCENTRE in Houston, TX; and Hotel Sorella Country Club Plaza in Kansas City, MO. Its newest concept, Lone Star Court, is a reinterpretation of the nostalgic motor court. The recently opened flagship is located at The Domain in Austin, TX, and a second, Cavalry Court, is underway in College Station, TX. Also in the development and construction phase are The George™, which will debut in tandem with Calvary Court in fall 2016, plus Valencia Group’s first five-star property, Hotel Alessandra Houston – anticipated to become a downtown landmark in winter 2016. For more information, please visit www.valenciagroup.com.

June 9, 2016

StayNTouch Helps First Zoku Redefine the Guest Experience

Guests Live Like Family, on Their Own Terms, Bypassing the Front Desk and Designing their Own Stay, with the Complete StayNTouch Mobile PMS Platform  

Bethesda, MD – June 9, 2016  –  StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is supporting the first ever Zoku hotel concept, Amsterdam, streamline operations and allow guests to design their stay entirely their own way through the implementation of the full StayNTouch cloud-based hotel software platform. Radical Innovation Award winner Zoku is the first property to implement Zest Key alongside the full scope of StayNTouch’s solutions, including Rover, Rover Housekeeping, Zest and Zest Station. StayNTouch’s solutions are gaining rapid adoption among both branded and boutique hotels and are now in place at dozens of properties in North America and worldwide.

Zoku is Japanese for “family,” is a hybrid between a home and an office, topped with hotel services and brings cutting edge technology together with a completely personalized, social guest experience.  It is one of a growing number of distinctive properties worldwide that have moved away from the traditional front desk as a focus of activity on property, choosing instead to let guests design their stay their own way, via StayNTouch’s tablet-based solution. More on the brand new Zoku, at http://www.hospitalitynet.org/news/4076312.html.

“Zoku is a concept that begins and ends with the guest, from design to amenities to technology. Recognizing that today’s new and connected customer will take us ahead in our constant search for innovation within our concept, we are happy to partner with StayNTouch, a leader and innovator in supplying solutions that give guests maximum choice – and allow hotels to do their work better. We look forward to a great relationship,” said Hans Meyer, Co-founder and Managing Director of Zoku.

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

  • Rover PMS™:  A fully cloud-based, Next Generation PMS that fits on every device, optimizing all aspects of hotel operations – from groups to housekeeping to revenue management. Simple monthly pricing includes training, integration and configuration.
  • Zest™:  Enables guest pre-engagement and guest services via mobile web.  Guest-enabled mobile check-in & out via smart phone or desktop.  Private labeled, PMS-integrated mobile check-in &/or checkout.  Bill review, preference collection, upsell opportunities, and remote key fulfillment.  Promote and monetize late checkouts.
  • Zest Station™ – Lets guests skip the line and get on with their stay via self check-in, key retrieval and check-out processes. Minimal investment, low maintenance system that promotes upselling and frees staff for other activities.
  • Zest Key™ – Easy-to-use, fully integrated with PMS and mobile door lock technology, and will work in tandem with your current app. The promise of seamless check-in has been fulfilled.

“We are delighted to work with Zoku, and to have integrated the full StayNTouch PMS and guest engagement platform into their opening and ongoing operations,” said Jos Schaap, StayNTouch founder and CEO.

“This innovative property is a model for what a forward-looking hotel can be, offering full choice of service (without a front desk) for guests, the opportunity for full check in and out via mobile phone with 100% integration of mobile door lock technology, social engagement and digital promotions, and complete back of the house implementation of tablet-based communication for management and housekeeping – all provided via one simple cloud solution. The ultimate result is higher guest engagement and superior guest service – and we are pleased to help them drive it.”

Since its inception in 2013, StayNTouch has signed close to a hundred high profile properties and is currently deployed in select cities in the U.S and Europe. The company sees continued growth in these regions, and near-term expansion in Asia.

About StayNTouch

Driven by the need for hoteliers needs to raise service levels to respond to the needs of today’s guests and increase hotel revenues, StayNTouch delivers a cloud-based Hotel PMS and a suite of tablet-based solutions to optimize the existing PMS and make it mobile.

The company’s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience.

Via any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface.  Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions.  StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.

StayNTouch partners with many of the most forward thinking brands in the industry, including Yotel, Great Wolf Hotels and Resorts, Zoku Amsterdam and the Fontainebleau Miami Beach.

Learn more by visiting www.stayntouch.com.

About Zoku 

Zoku is the winner of the 2015 Radical Innovation Award as well as “Best Innovation & Disruption” from the Serviced Apartment Awards. Both accolades celebrate the Zoku concept with its revolutionary Zoku Loft that shifts the focus of the room from the bed to the living space, with a four-person table that can be used to work, dine, entertain or just hang out.  Zoku’s global roll-out will expand to Europe’s innovative hubs of creativity — London, Barcelona, Copenhagen, Berlin, Vienna, and Paris. Suggestions for new locations are welcome, with the Zoku team offering an attractive tiered rewards programme for leads to locations, developers, contracts and more.

June 2, 2016

StayNTouch Appoints Danielle L. Metzler Chief Financial Officer

Bethesda, MD – June 2, 2016  –  StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, today announced that Danielle L. Metzler has been named Chief Financial Officer.

Metzler brings more than two decades of financial and accounting experience, including leading financial organizations at multiple software companies during periods of rapid growth, and helping orchestrate significant fundraising rounds and successful exits. StayNTouch’s systems are now in place in more than 60,000 rooms at distinctive hotels throughout the U.S, and in the UK, Holland and Belgium. The company sees accelerated growth in the months ahead.

“We are pleased to welcome Danielle Metzler to StayNTouch,” said Jos Schaap, CEO and Founder of StayNTouch, “Hotels across the industry are embracing the trend toward giving guests maximum choice and freedom to design their stays their own way, and technology solutions that make it possible. StayNTouch is proud to power the trend, with a unique suite of solutions that are gaining rapid adoption. As our footprint expands, we are grateful to have a financial professional with Danielle’s skill set and breadth of experience to help guide our growth.”

Metzler comes to StayNTouch from AnyPresence Inc., where she served as CFO. Prior to that, she was Vice President of Finance at Mandiant, where she helped lead and manage the company’s rapid growth, assisted with a $70M Series C fundraise, and helped support the international expansion of three international subsidiaries. Metzler also served as CFO for Momentum Systems, Inc., acquired by OpenText, and was Director of Finance at Network Solutions. She has a B.A. from Harpur College at the State University of New York at Binghamton, and an M.B.A. from the University of Michigan.

Danielle Metzler said, “I’m proud to join StayNTouch at this important and dynamic moment in the company’s growth. Joining a leading-edge company in an industry ripe for change is an exciting and challenging opportunity, and I look forward to making meaningful contributions.”

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

  • Rover PMS™:  A fully cloud-based, Next Generation PMS that fits on every device, optimizing all aspects of hotel operations – from groups to housekeeping to revenue management. Simple monthly pricing includes training, integration and configuration.
  • Rover PMS Overlay: Mobilizes existing hotel PMS front desk operations through mobile/tablet, via a touch/graphic user experience.  Drives revenue and reduces guest wait times. Includes check-in, check-out, visual upgrades, upsells, signature and, remote key encoding.
  • Zest™:  Enables guest pre-engagement and guest services via mobile web.  Guest-enabled mobile check-in & out via smart phone or desktop.  Private labeled, PMS-integrated mobile check-in &/or checkout.  Bill review, preference collection, upsell opportunities, and remote key fulfillment.  Promote and monetize late checkouts.
  • Zest Station™ – Lets guests skip the line and get on with their stay via self check-in, key retrieval and check-out processes. Minimal investment, low maintenance system that promotes upselling and frees staff for other activities.

About StayNTouch

Driven by the need for hoteliers needs to raise service levels to respond to the needs of today’s guests and increase hotel revenues, StayNTouch delivers a cloud-based Hotel PMS and a suite of tablet-based solutions to optimize the existing PMS and make it mobile.

The company’s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience.

Via any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface.  Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions.  StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.

StayNTouch partners with many of the most forward thinking brands in the industry, including Yotel, Great Wolf Hotels and Resorts, Zoku Amsterdam and the Fontainebleau Miami Beach.

Learn more by visiting www.stayntouch.com.

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