News + Press

For more information contact:
press@stayntouch.com

April 26, 2016

StayNTouch Brings its Full PMS and Mobility Solution to The Inn at Dos Brisas to Help Engage Guests and Achieve Operational Efficiencies

Bethesda, MD – April 26, 2016  – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced that The Inn at Dos Brisas, an award-winning Relais & Chateaux luxury resort and ranch near Houston, Texas, has implemented its full cloud-based hotel software solution. StayNTouch’s solutions are gaining raid adoption among distinctive hotels in all market segments and are now in place at dozens of properties in North America and worldwide.

“The Inn at Dos Brisas has an impeccable tradition of guest service and is always looking for new ways to engage guests and serve them better,” said Cassandra Bucker at the Inn at Dos Brisas. “StayNTouch’s solutions enable to interact with our guests and anticipate their needs in ways that improve their stay measurably.” She concluded, “The StayNTouch Rover system on the host’s tablet is both easy to use and implement, and lets us interact more effectively with our guests while taking less staff time to do so.”

The resort has implemented three StayNTouch cloud-solutions on one platform:

  • Rover ™:  A full service PMS solution bringing the front office functionality onto a mobile/tablet in a touch/graphic user experience.  Includes remote key encoding & secure credit card swipe featuring P2P encryption & tokenization.  Enables staff flexibility to service guests anytime, anywhere.
  • Zest™:  Enables guest pre-engagement and mobile guest services via mobile web.  Guest-enabled mobile check-in & out via smart phone or desktop.
  • Rover Housekeeping™:  Via any mobile device (iTouch, tablet, etc), housekeeping/staff has touch optimized user interface for full access to rooms-to-clean lists, room status, guest information and ability to update room status after servicing.

Jos Schaap, CEO-Founder of StayNTouch said, “We are proud to partner with The Inn at Dos Brisas, a resort of the highest caliber whose forward-thinking management has recognized that innovative technology can help deliver both superior guest service and operational efficiencies. We are delighted to bring our solutions to this wonderful resort property.”

Since its inception in 2013, StayNTouch has signed dozens of high profile properties and is currently deployed in select cities in the U.S and Europe. The company sees continued growth in these regions, and near-term expansion in Asia.

About StayNTouch

Driven by the need for hoteliers needs to raise service levels to respond to the needs of today’s guests and increase hotel revenues, StayNTouch delivers a cloud-based Hotel PMS and a suite of tablet-based solutions to optimize the existing PMS and make it mobile.

The company’s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience.

Via any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface.  Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions.  StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.

StayNTouch partners with many of the most forward thinking brands in the industry, including MGM Resorts International, Yotel, Great Wolf Hotels and Resorts, Zoku Amsterdam and the Fontainebleau Miami Beach.

Learn more by visiting www.stayntouch.com.

About The Inn at Dos Brisas

The Inn at Dos Brisas is an idyllic getaway situated among the rolling meadows of the eastern foothills of Texas Hill Country, within a short drive from Houston or Austin. What began as a ranch retreat has evolved into a Relais & Chateaux luxury inn, brimming with character and charm afforded by this sumptuous yet rustic locale.

Since 2004, the 313-acre resort has offered all the features for either an action-packed outdoor vacation or a quiet escape, complete with private accommodations and a patio for taking in the panoramic views. Its renowned restaurant and wine cellar present the only Forbes five-star dining experience in the state, featuring produce fresh from our extensive organic gardens and greenhouse. The resort also home to the second largest privately owned indoor riding arena in Texas, with a variety of equestrian activities to please novices and full-fledged cowboys alike.

April 19, 2016

StayNTouch Helps SoHo’s Newly Opened 11 Howard Reinvent Guest Service

StayNTouch Mobility Platform lets staff interface with guests when and where the guests choose – with no front desk

Bethesda, MD – April 18, 2016  –  StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, today announced that 11 Howard, a 221-room boutique property in New York City’s fashionable SoHo district, has implemented its cloud-based hotel software solutions. StayNTouch’s solutions are gaining rapid adoption among branded as well as boutique hotels and is now in place at dozens of properties in North America and worldwide.

11 Howard opened earlier this month in the trendy SoHo district of New York City and is one of a growing number of distinctive luxury hotels that have moved away from the traditional front desk as a focus of activity on property. It installed StayNTouch’s solution in December, 2015 and it quickly became clear that the StayNTouch mobility platform aligned with 11 Howard’s philosophy of guest service and choice.

“As a community hub that reaches out across all barriers in one of the world’s most open neighborhoods, we wanted to make the guest experience at our hotel is completely open and completely mobile,” said Anis Khoury, general Manager. “Our mission is to serve guests where ever they would like to interact with us, in ways that give them complete freedom of choice – whether they are checking in via table prior to arriving at the property, or extending their stay from the comfort of their room without even picking up the phone. StayNTouch provided exactly the technology solutions we were looking for.”

StayNTouch offers hotels the opportunity to integrate three cloud-solutions on one platform:

  • Rover ™:  Overlays on top of PMS bringing the front office functionality onto a mobile/tablet in a touch/graphic user experience.  Includes remote key encoding & secure credit card swipe featuring P2P encryption & tokenization.  Enables staff flexibility to service guests anytime, anywhere.  Line-busting. Zero training.
  • Rover Housekeeping™:  Via any mobile device (iTouch, tablet, etc), housekeeping/staff has touch optimized user interface for full access to rooms-to-clean lists, room status, guest information and ability to update room status after servicing.  More efficient staff.  Quicker room turns.  Happier guests.
  • Zest™:  Enables guest pre-engagement and mobile guest services via mobile web.  Guest-enabled mobile check-in & out via smart phone or desktop.  Private labeled, PMS-integrated mobile check-in &/or checkout.  Review bill, preferences collected, upsell opportunities, and remote key fulfillment.  Promote and monetize late checkouts.

“11 Howard is a perfect example of the future of hotel operations, combining sensitivity to guest needs and preferences, with state of the art technology that delivers cost savings and efficiencies for ownership,” said Jos Schaap, CEO and Founder of StayNTouch, “We appreciate the property’s commitment to re-thinking the typical guest stay, and recognizing that innovative technology can deliver choice and flexibility to their guests. We are delighted to partner with them.”

Since its inception in 2013, StayNTouch has signed close to a hundred high profile properties and is currently deployed in select cities in the U.S and Europe. The company sees continued growth in these regions, and near-term expansion in Asia.

About StayNTouch

Driven by the need for hoteliers needs to raise service levels to respond to the needs of today’s guests and increase hotel revenues, StayNTouch delivers a cloud-based Hotel PMS and a suite of tablet-based solutions to optimize the existing PMS and make it mobile.

The company’s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience.

Via any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface.  Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions.  StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.

StayNTouch partners with many of the most forward thinking brands in the industry, including MGM Resorts International, Yotel, Great Wolf Hotels and Resorts, Zoku Amsterdam and the Fontainebleau Miami Beach.

Learn more by visiting www.stayntouch.com.

About 11 Howard

11 Howard, a 221-room boutique property in New York City’s fashionable SoHo district, combines cutting-edge Scandinavian design with socially conscious hyperlocalism. More than just an ideal vantage point for downtown exploration, the property is an art spectacle in itself and a community hub partnered with a range of local businesses and nonprofits.

Set to open in April of 2016, 11 Howard describes its raison d’etre as “conscious hospitality.” This begins with the property’s design—a collaborative creation between Anda Andrei of Anda Andrei Design and influential Danish firm Space Copenhagen—then extends to its intuitive, discreet flow of service, which incorporates technology for self-check-in and smart room service delivery. Add to that world-class food and beverage offerings by famed restaurateur Stephen Starr; a dynamic co-working space, the 11H Collective; collaborations with standout contemporary artists, such as Katie Yang, Dan Attoe, and Hiroshi Sugimoto; and involvement with a number of nonprofit organizations and businesses (Global Poverty Project, Conscious Commerce, and others) in an effort to give back to the community and to the world, and you have an unrivaled downtown hub—cool, creative, and always conscious.

Contact Us
×